Job Overview
Job description
- Location:
- Dubuque, United States
- Work arrangement:
- On-site
Role Summary
Assist in maintaining and supervising slot floor operations, coverage of breaks, help cover busy sections, and resolve minor customer disputes. Monitor Slot floor activity to ensure protection of company funds. Oversee employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures are upheld.
Serve as a leader, assisting with training and coaching.
Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
Carry and effectively communicate by two-way radio.
Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
Maintain secure key controls at all times.
Pay and/or verify jackpot winnings to customers and complete required written documentation.
Requirements
- Must be at least 21 years of age.
- Six (6) months of experience in the same or similar position preferred.
- Must be knowledgeable about applicable gaming regulations and company policies.
- Must have excellent communication and customer service skills.
- Must be able to carry and communicate by two-way radio.
- Must be able to stand and walk for extended periods of time.
Maneuver a weight of fifty pounds
Must be able to obtain/maintain any necessary licenses and/or certifications.
Benefits
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
About the Company
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
- Role:
- Lead Slot Floorperson
- Industry Type:
- Gambling And Casinos
- Job Type:
- Full-Time
Company profile
Boyd Gaming
boydgaming.comBoyd Gaming Corporation is an American gambling and hospitality company based in Paradise, Nevada. As of 2021, it operated 28 properties in 10 U.S. states, with a total of 10,751 hotel rooms, 1,694,482 square feet of casino space, 31,635 slot machines and 686 table games. Gambling makes up 80% of its total gross revenue. The company was founded by Sam Boyd and runs casino entertainment properties across multiple gaming jurisdictions in the United States.
- Headquarters
- Paradise, Nevada, United States
- Founded
- 1941
- Founders
- Sam Boyd
- Funding Stage
- Public