Lead Follow-Up & CRM Specialist

Lead Follow-Up & CRM Specialist at Virtual Champs Global Inc. in United States.

Role Summary

TBD (6Hours/Daily)

Responsibilities

• Send emails to leads and conduct consistent follow-ups based on the assigned process.
• Monitor and manage leads throughout the sales process.
• Keep lead information, activities, and follow-up statuses updated in HubSpot.
• Use HubSpot to send emails, manage contacts, and track lead activity.
• Monitor performance, follow-up activities, and lead engagement.
• Ensure leads are followed up with on time and according to the required schedule.
• Maintain accurate CRM records and organize lead information.
• Communicate professionally with leads and respond to inquiries when needed.
• Provide updates on lead activity, follow-ups, and overall performance.
• Identify leads that require additional follow-up or attention.
• Support other administrative or personal assistant tasks related to lead management when needed.

Requirements

• Previous experience in lead follow-up, sales support, appointment setting, virtual assistance, or a similar role .
• Experience with email outreach and lead nurturing .
• Hands-on experience using HubSpot or a similar CRM .
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple leads and follow-up tasks without constant supervision.
• Detail-oriented and consistent with updating CRM records.
• Proactive and able to identify tasks that need to be completed without waiting for instructions.
• Comfortable monitoring activity and performance metrics.

Preferred Qualifications

• Experience working as an SDR, Sales VA, Lead Generation VA, or Personal Assistant .
• Experience with HubSpot workflows, email sequences, or lead tracking.
• Familiarity with sales pipelines and lead qualification.
• Experience working with US-based clients or sales teams.
• Strong understanding of professional email communication.

Ideal Candidate

The ideal candidate is someone who is organized, reliable, proactive, and comfortable managing leads independently . They should be able to balance administrative responsibilities with sales-related tasks, communicate professionally with prospects, and make sure every lead receives the appropriate follow-up.

This is not strictly a cold-calling SDR role. The position is more focused on email outreach, lead follow-up, CRM management, performance tracking, and administrative support .