Lead Analyst, Analytics

Role Summary

The purpose of this role is data analysis/guided deliverable development in support of assessment/strategic deliverables.

FOR ANY APPLICANT TO BE CONSIDERED, THEY MUST LIVE IN THE EASTERN TIME ZONE.

We are seeking an experienced Lead Analyst, Analytics professional to join our dynamic team. This rolewill involve hands-onuse ofmachine learning algorithms and Generative AI to drive data-driven decision-making within the retail/CPG domain.

The ideal candidate willpossessa strong quantitative background, and the ability to translate business problems into scalable analytical solutions. This individual will work closely with cross-functionaland clientteams.

Brand

Ugam

Responsibilities

• Develop, implement, andmaintainadvanced analytical models using machine learning algorithms and statistical techniques.
• Apply descriptive analytics to uncover trends, patterns, and insights from large and complex datasets, using Tableaudashboards and reportswhere necessary.
• Perform customer, product, and transaction-level analysiswithin retail/CPG datasets.
• Assistin the design and implementation of LLM-basedembedding-poweredsolutionslikesummarizationandclassification.
• Develop and supportsimulationapplications whererequired.
• Work directly with senior client stakeholders,collaborate with cross-functional teams, andcontribute end-to-end onsolutiondevelopment.
• Write efficient SQL queries (GoogleBigQuerypreferred) and build data transformation workflows in Python.
• Ensure data quality, harmonization, and consistency across analytical projects.
• Continuously evaluate and improve existing analytics methodologies and models to enhance accuracy and performance.
• Stay updated on industry trends in machine learning and AI and contribute to innovation within the team.
• Mentor junior team members and contribute to knowledge sharing initiatives.

Requirements

• Bachelor’s orMaster’s degree in Data Science,Computer Science,Mathematics, Statistics,Business Analytics,or a related field.
• 4–6 years of experience in advanced analytics, data science, machine learning, or a related field.
• Effective verbal and written communication skillswithclient-facing experience.
• Proficiencyin SQL (GoogleBigQuerypreferred) and Python.
• Experience with data visualization tools such as Tableau.
• Familiarity with Retail/CPG/Tech industry and experience working with product, transaction, and customer-level data.
• Strong data structuring,andanalyticalproblem-solving skills with an inquisitive mindset.
• Self-driven, collaborative, and adaptable in a fast-paced environment.

Benefits

• Opportunities for professional development and career growth.
• Exposure to advanced analytics and AI-driven transformation initiatives.
• A collaborative and innovative work environment.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

Theannualsalary range for this position is $72,000-$120,000.Placement within the salary rangeis based on a variety of factors,including relevant experience, knowledge, skills, and other factorspermittedby law.

Benefits available with this position include

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• •401k,
• •Flexiblepaidtimeoff,
• •At least 15paid holidays per year,
• Paid sickand safeleave, and

•Paid parentalleave.

Dentsu alsocomplieswithapplicable state and local lawsregardingemployee leave benefits, including, but not limited to providing time offpursuant tothe Colorado Healthy Families and Workplaces Act,in accordance withits plans and policies. Forfurther detailsregardingDentsu benefits, please visit www.dentsubenefitsplus.com.

• To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted fornextsteps.
• USA - Remote - Maryland
• Full time

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to  by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.

About the Company

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment , and #Innovation . We grow #Together.

#OMEGA