Laboratory Assistant

Role Summary

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals.

The Laboratory Assistant is a vital member of the clinical laboratory team responsible for receiving, sorting, and accessioning incoming biological samples from various couriers. This position ensures that specimens are accurately entered into the Laboratory Information System (LIS) and prepared for timely processing and testing by laboratory personnel.

Responsibilities

YOU WILL

• Receive and log incoming specimen shipments from multiple carriers in accordance with standard operating procedures.
• Verify specimen integrity, labeling, and accompanying test order for completeness and accuracy.
• Accession specimens into the Laboratory Information System (LIS), assigning unique identifiers and linking them to the correct patient and test order.
• Sort and organize specimens by department or test type, ensuring correct prioritization and handling.
• Prepare specimens for testing, including aliquoting, centrifuging, labeling, and distributing to appropriate lab departments.
• Communicate promptly with laboratory staff and user experience team regarding discrepancies, missing information, or urgent specimens.
• Maintain accurate documentation of all received and processed samples.
• Follow biohazard safety protocols and ensure compliance with HIPAA and laboratory safety regulations.
• Assist with routine laboratory support tasks such as inventory, specimen storage, and disposal.
• Other duties as requested by laboratory management

Requirements

• High school diploma or equivalent required; associate degree or completion of a laboratory assistant training program preferred.
• Previous experience in a clinical laboratory or healthcare environment strongly preferred.
• Familiarity with laboratory procedures, medical terminology, and specimen handling requirements.
• Proficiency in data entry and comfort with laboratory information systems (LIS).
• Strong attention to detail and organizational skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication and problem-solving skills.
• Must be able to lift packages up to 30 lbs and stand for extended periods.

OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS):

• Competitive salary & comprehensive health benefits including medical, dental & vision
• We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.
• Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.

• Monday, Tuesday, Wednesday, Friday, Saturday 10AM - 6PM

About the Company

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same—so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about our mission and our innovative care model, visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works.