Key Sitecore XM Cloud Engineer

Role Summary

We are looking for an experienced Key Sitecore Engineer with expertise in Sitecore XM Cloud to join our team.

This role involves providing support and maintenance for Sitecore and Sitecore XM Cloud. If you are passionate about ensuring seamless operations and optimal performance in cutting-edge technology, we invite you to apply and join our innovative environment.

To discover more about .NET practice at EPAM, visit this page .

Immerse yourself in our collaborative culture by working on-site at our office in Astana, Almaty or Karaganda.

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Technologies - Sitecore, Sitecore XM Cloud, .NET

Responsibilities - Manage tasks such as 3rd line support, development and migration for various clients and business areas

• Solve complex technical issues related to the specific software
• Collaborate with the shared services team to ensure efficient software maintenance and support
• Handle incident and problem management, adhering to agreed SLAs
• Perform root cause analysis and implement corrective actions as needed
• Conduct regular system checks and monitoring to ensure optimal performance
• Participate in code review and troubleshooting activities

Requirements - Strong proficiency in Sitecore and Sitecore XM Cloud

• Knowledge of .NET
• Experience in application support
• B1+ English, both verbal and written

Nice to have - Familiarity with the Sitecore Experience Platform

We offer - We connect like-minded people: : - Delivering innovative solutions to industry leaders, making a global impact

• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events
• We invest in your growth: : - Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Get Abstract
• Free English classes with certified teachers
• Discounts in local language schools, including online courses for the Kazakh language
• We cover it all: : - Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Benefits package (sports activities, a variety of stores and services)

EPAM is a team of technologists and innovators united by a passion for technology. In Kazakhstan, we operate across all cities with offices in Astana, Almaty, and Karaganda and work with the world's leading companies from different industries. In 2023, EPAM received the Export Excellence Award at the esteemed Digital Bridge Awards, showcasing our commitment to excellence and innovation.