JP GNE Project Intern (Global E-Commerce) - 2026 Start (BS/MS)

JP GNE Project Intern (Global E-Commerce) - 2026 Start (BS/MS) at TikTok in Tokyo, Japan.

Responsibilities

Team Introduction

Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. EMEA Moderation team is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience. term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Please note that you must be an full-time enrolled student during your entire internship period.
• We're looking for an enthusiastic and curious intern to join our Governance & Experience team. This internship is designed to give you broad exposure to how we govern the TikTok Shop platform and protect the user experience across a fast-growing and dynamic e-commerce business.

You'll support ongoing projects, contribute to research, assist with data analysis, and work with cross-functional teams to help us design, test, or improve systems and processes. The exact scope of work will depend on the team you join, but your work will help inform real decisions and drive impact at scale.

• Support the design or rollout of governance processes, policies, or operational improvements
• Conduct research or benchmarking to inform team decisions
• Analyse platform data or feedback to identify trends, risks, or opportunities
• Help document workflows, write summaries, or prepare project materials
• Collaborate with colleagues across product, operations, risk, and policy teams

Requirements

• Currently pursuing an Undergraduate/Master's degree, available to start internship immediately, for at least 3 months;
• Strong interest in digital platforms, user experience, or trust & safety;
• Analytical mindset - able to work with data and draw insights;
• Clear communicator - able to summarise findings and collaborate effectively;
• Curious, proactive, and eager to learn in a fast-paced environment.

Preferred Qualifications

• Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness is preferred;
• Previous experience in project management, e-commerce safety and quality analysis is preferred.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
• If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.