IT-Systemadministrator / IT-Support (m/w/d)

Role Summary

For our client, an established company in a crisis-proof industry, we are looking for a full-time IT support employee / IT specialist system integration (m/f/d) at the Merzig location.

You can expect a versatile position in first and second level support with a focus on Microsoft 365, Windows, user management and modern cloud infrastructure. In addition to ongoing IT support, you will also be involved in the further development of the internal system landscape and in digitalization projects.

Responsibilities

• Processing IT inquiries in first and second level support
• Analysis and elimination of hardware and software malfunctions
• Setting up PCs, notebooks, mobile devices and workstations, including rollouts and maintenance
• Management of users, groups, permissions and access rights
• Support for Microsoft 365, Exchange Online, Teams, SharePoint and Intune
• Supporting users with Microsoft Dynamics 365 Business Central
• Collaboration on IT and digitalization projects
• Documentation of IT processes and technical solutions
• Collaboration with external IT service providers on more complex issues

Requirements

• Training as an IT specialist for system integration or a comparable IT qualification
• Alternatively, professional experience in IT support or system administration.
• Good knowledge of Windows and Microsoft 365
• Basic knowledge of networks, IT security and user management
• Knowledge of Intune, Entra ID, Exchange Online, SharePoint or an ERP system such as Microsoft Dynamics 365 Business Central is a plus, but not a requirement
• Analytical, structured and solution-oriented way of working
• Strong service orientation and enjoyment of dealing with users
• Good knowledge of German, knowledge of English is an advantage

Benefits

• Secure job in a crisis-proof and future-proof industry
• Attractive salary
• Possibility of hybrid working (up to 2 days per week in the home office)
• Modern technology and contemporary IT equipment
• Flat hierarchies and short decision-making processes
• Collegial team and uncomplicated collaboration
• Varied tasks with room for your own ideas
• Opportunities for professional development
• Employee discounts and attractive benefits
• Company-owned parking spaces directly on site
• Regular team events and joint activities

We look forward to getting to know you.