IT operations consultant (Junior / Retraining)

Role Summary

• As part of the 24/7 team dedicated to the supervision and continuity of services, you will be in charge of:
• monitoring automated processing via the Dollar Universe ($U) tool;
• infrastructure supervision via Zabbix (incidents, resources, thresholds);
• support for HNO (Outside Business Hours) alerts and the first technical analysis;
• the opening and escalation of incidents in connection with HO (Business Hours) teams or application experts;
• the management and transmission of instructions through ticketing and documentation tools;
• the analysis of exchange files (SFTP, logs) between the different components of the IS (Red Hat Linux, Oracle databases, etc.);

continuous improvement of internal documentation and procedures.

Shifted hours (24/7 rotation): morning, evening, night, weekends and public holidays included

Requirements

• Systems: Linux (Red Hat)
• Supervision: Zabbix
• Automation: Dollar Universe
• File transfers: SFTP, CFT, batches, logs
• Databases: Oracle SQL

About the Company

Sopra HR Software, a subsidiary of Sopra Steria, offers complete HR solutions perfectly adapted to the needs of Human Resources Departments and medium and large organizations, in the public and private sectors.

Specialist in HR management, payroll and talent management in a local and international context, Sopra HR supports more than 950 clients, in “on-premise” or cloud mode.

Partner in the success of its clients' digital transformation towards HR 3.0, Sopra HR, a global player in Human Resources, favors Co-innovation, promotes HR performance issues and highlights the employee experience.