Installation Manager

Installation Manager at Renuity in Washington, DC, United States.

Responsibilities

• INSTALLATION MANAGER | $65K–$75K
• Landover, MD / DMV Area | Closet America
• LEAD A TEAM. OWN THE OPERATION. MAKE AN IMPACT.
• Closet America is looking for an experienced Installation Manager to lead our installation team and help deliver an exceptional experience for every customer.
• This is a hands-on leadership role where you’ll oversee installers, scheduling, fleet operations, quality, and day-to-day execution. You’ll have a direct impact on team performance, customer satisfaction, and the growth of our installation operation.
• Lead, coach, and develop a team of installation professionals
• Oversee daily installation schedules, staffing, and job assignments
• Ensure installations are completed safely, efficiently, and to company standards
• Monitor quality, productivity, completion rates, and customer satisfaction
• Resolve escalated installation and customer issues
• Partner with Customer Service and Operations to optimize scheduling and resources
• Conduct ride-alongs, quality audits, and performance reviews
• Manage installer payroll, bonuses, and performance metrics
• Oversee fleet maintenance and daily vehicle readiness
• Identify training needs and help build a high-performing installation team

Requirements

• 5+ years of leadership or management experience
• Experience in home improvement, installation, construction, closets, or a related industry
• Strong organizational and problem-solving skills
• A hands-on leader who knows how to hold teams accountable while developing people
• Ability to manage competing priorities in a fast-paced environment
• Strong communication and customer-service skills
• Bachelor's degree or equivalent combination of education and experience

Benefits

• $65K–$75K competitive salary
• Medical, dental, and vision insurance
• Disability and life insurance
• Paid time off and holidays
• 401(k) with company match
• Opportunity to lead and grow a high-performing team within a growing home improvement company

If you're an experienced installation leader who enjoys building great teams, solving problems, and delivering results, we'd love to meet you.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

• If you have a question regarding your application, please contact TA@renuityhome.com
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