Inisde Sales

Role Summary

Responsible for the attention and management of all leads that arrive at SGS with the aim of guaranteeing the completion of sales.

Requirements

• Guarantee compliance with assigned monthly sales quota.
• Understanding the value proposition and service portfolio of your business unit.
• Responsible for managing assigned leads, as well as achieving an understanding of customer needs to offer solutions and convert them into telephone or web sales.
• Formulate the commercial proposals for each project in Salesforce or the corresponding system.
• Request registration documents from the client and deliver them to Customer Care for the client's registration in CRM or Salesforce as appropriate (Complete information is required).
• Negotiation of credit days with the new client.
• Create the TRF or equivalent (complete and correct information).
• Present to the Customer care in charge of the account with the client.
• Complete the information on business opportunities within our Salesforce system or equivalent.
• Keep commercial agreements in the area updated.
• Contract signing and collection monitoring.
• Reassignment of leads in case it is a more complex proposal (volume, scope or another area).
• Search for synergy with other SGS subsidiaries for the preparation of proposals/quotes.
• Client portfolio recovery.

Benefits

• Studies: Graduate in administration, chemical engineering, food, industrial, automotive, mining or related fields.
• At least 6 months of experience working in a call center, providing customer service and telephone sales.
• Intermediate English

About the Company

SGS is a world leader in inspection, verification, analysis and certification. It is considered the main global benchmark in quality and integrity. We have more than 93,000 employees and a network of more than 2,600 offices and laboratories around the world.