Incident Responder (Tier 2)

Role Summary

BlackCloak ’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.

BlackCloak is seeking a dynamic individual with experience in an infosec/cybersecurity analyst role to join our Technical Success Team. As an Incident Responder, you will play a crucial role as an independent contributor and an integral part of the BlackCloak team, providing objective analysis to identify and solve problems for our clients. If you have a passion for cybersecurity and privacy and a strong desire to expand your knowledge in these areas, this position offers an excellent opportunity to further develop your cybersecurity career.

We are seeking a skilled and client-focused Incident Responder to join our team. In this external, client-facing role, you will play a vital part in assisting with emergency onboardings and utilizing your security expertise to identify, detect, and promptly notify customers of security events occurring within their environment. If you excel at building connections with clients and have a strong understanding of security threats and attacks, coupled with extensive experience in technical security roles, we encourage you to apply.

White Paper

#liremote

Responsibilities

• Interface with clients to remotely onboard them onto the BlackCloak platform
• Respond to client inquiries, alerts, incidents, and questions
• Triage cybersecurity alerts, assess the risk and deliver mitigation responses
• Run network vulnerability assessment scans of client infrastructure
• Communicate vulnerability and threat assessments to clients
• Participate in the Incident Response Program
• Be part of an on-call rotation and escalation team
• Provide post-onboarding support to clients through periodic touchpoints as needed in a timely and professional manner
• Participate in knowledge transfer sessions, product training and other strategic initiatives as needed
• Mentor and support Client Success and Security Team Members
• Maintain working knowledge of BlackCloak ’s solutions, platform features and best practices
• This role requires occasional time on nights and weekends to address client incidents, emergency onboardings and issues
• What You Need to be Successful
• 2-5 years of experience in an infosec/cybersecurity analyst role
• College degree in an Information Technology (IT/CS/CE) related discipline or equivalent experience
• Website
• LinkedIn: /blackcloak
• Twitter: @ BlackCloak Cyber

Additional Information

Industry recognized information security certifications a plus

CISSP

GIAC

OSCP

Security+

Penetration and vulnerability testing experience

Windows and macOS forensic investigation and vulnerability management experience

Technical knowledge of operating systems such as Windows, macOS, iOS, Android, Linux

Operate independently and efficiently to manage multiple tasks and priorities simultaneously and successfully

Strong communication skills and ability to interface with clients

About BlackCloak

BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries.

BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak ’s generous benefits package for full-time employees includes:

• 100% Remote Company, within the USA
• Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents.
• Health Savings Account with company contribution for eligible medical plans.
• Flexible Vacation Plan
• 10 Paid Company Holidays
• 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
• 401k with Traditional and Roth options, including employer match.
• Company Equity
• Paid Parental and Pregnancy Recovery Leave
• Company and team off-sites and virtual events throughout the year
• Home office stipend

We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

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