Norwalk, CT
2 years ago

Job Overview

Job Type
Full-Time
Pay
Not disclosed

Job description

Location:
Norwalk, CT, United States
Work arrangement:
On-site

Role Summary

  • HVAC Outside Sales Representative /Comfort Advisor
  • Astacio Plumbing, Heating, Cooling & Electrical | Norwalk, CT
  • Bring Your Sales Talent to a Company That Sets You Up to Succeed

Great sales professionals need more than a commission plan. They need strong customer demand, trusted service, dependable installation teams, and a company that delivers on the promises made during the sale.

At Astacio Plumbing, Heating, Cooling & Electrical, you’ll represent an established home services company backed by experienced HVAC, plumbing, and electrical professionals. We provide the operational support, product training, and company-generated opportunities you need to focus on what you do best: understanding homeowners’ needs, earning their trust, and helping them choose the right comfort solution.

As an Outside Sales Representative / HVAC Comfort Advisor, you’ll meet with homeowners to evaluate their heating, cooling, and indoor air quality needs. You’ll recommend solutions that fit their home, priorities, and budget while guiding them through equipment options, financing, warranties, and the installation process.

This is an opportunity for a competitive, customer-focused sales professional who wants strong earning potential without sacrificing integrity. When you make a commitment to a customer, you’ll have a skilled team behind you to help deliver an exceptional experience.

Responsibilities

  • Meet with homeowners to evaluate their heating, cooling, and indoor air quality needs.
  • Conduct in-home assessments and recommend appropriate replacement or upgrade solutions.
  • Present equipment options, financing programs, warranties, maintenance plans, and available promotions.
  • Prepare accurate estimates and proposals using company sales software.
  • Explain system efficiency, comfort benefits, operating costs, and installation expectations clearly.
  • Build trust through consultative, customer-focused recommendations.
  • Follow up consistently with customers throughout the decision-making process.
  • Maintain accurate customer notes, sales activity, and opportunity updates in the CRM.
  • Coordinate with installation, service, dispatch, and office teams to ensure a smooth transition from sale to installation.
  • Maintain current knowledge of products, pricing, financing programs, and industry developments.
  • Achieve individual sales and revenue goals while maintaining high customer satisfaction.

Requirements

  • Previous HVAC, in-home, home improvement, or outside sales experience preferred.
  • Strong consultative selling, presentation, and relationship-building skills.
  • Ability to understand customer priorities and recommend appropriate solutions.
  • Confidence overcoming objections and asking for the sale.
  • Self-motivation, competitiveness, and accountability for results.
  • Excellent verbal communication, listening, and follow-up skills.
  • Strong organization and time-management abilities.
  • Professional appearance and respect for customers and their homes.
  • Comfortable using tablets, CRM platforms, and sales software.
  • Ability to work a flexible schedule based on customer appointment availability.
  • Valid driver’s license with an acceptable driving record.

Benefits

Why Work at Astacio?

  • Competitive performance-based compensation with uncapped earning potential
  • Company-generated sales opportunities
  • Established local reputation and broad home services capabilities
  • Experienced installation and operations teams supporting every sale
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off and Paid Holidays
  • Company Vehicle or Vehicle Allowance, as applicable
  • Company Phone and Tablet
  • Comprehensive Paid Product and Sales Training
  • Ongoing Coaching and Professional Development
  • Year-Round Sales Opportunities
  • Career Advancement Opportunities
  • A professional environment built around quality, accountability, and teamwork

What Success Looks Like

Success in this role means earning homeowners’ trust, understanding what matters most to them, and recommending solutions that improve their comfort while fitting their budget. You’ll maintain a disciplined sales and follow-up process, consistently achieve strong results, and work with a team that supports the customer experience from the first appointment through installation.

Role:
HVAC Outside Sales Representative /Comfort Advisor
Job Type:
Full-Time

Company profile

Sila Services is a home services company based in King of Prussia, Pennsylvania, that partners with and invests in HVAC, plumbing and electrical businesses with proven track records. Founded in 1989, it has long provided residential services including heating and air conditioning, plumbing, indoor air quality and electrical work. By uniting contractors in these trades, Sila offers partner businesses a scalable framework, shared resources and support for growth, while its team focuses on hiring, training and retaining skilled people to serve customers.

Founded
1989

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