HR Administration Specialist with Italian

Role Summary

• Currently we are looking for the candidate for the position of:
• HR Administration Specialist with Italian
• Location: Lodz - hybrid

Recruitment stages

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

Responsibilities

• Timely handling of HR-related tickets
• Accurate logging of all inquiries in the ticketing system
• Taking ownership of client-reported issues
• Performing follow-up actions in case of escalations
• Participating in client discussions regarding HR processes
• Handling incoming calls - service line
• Achieving quality goals and SLA targets

Requirements

• Italian at minimum C1 level (essential for client's communication purposes)
• English at minimum B2 level (essential for client's communication purposes)
• 2 years of experience in HR Operations or HR Payroll (preferred in the Italian market)
• Good knowledge of MS Excel and Word
• Strong communication and analytical skills
• At least secondary education
• Ability to anticipate client needs and proactively solve problems
• Capability to participate in client meetings and manage assigned tasks on time
• Attention to detail and awareness of GDPR-related aspects
• Time management skills - multitasking role

Benefits

You can expect from us

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Italian language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)