Host

Role Summary

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Host in Marblehead, Ohio.

Responsibilities

The Hostess acts as the first customer-serving face for the restaurant and ensures that our guests have an excellent dining experience.

Your job will include

• Greet customers as they enter, add them to the waiting list as necessary, show them to their seats or a waiting area and give them menus.
• Answer phone calls and customer questions about the restaurant and menu.
• Engage with guests to ensure their satisfaction with the food and service.
• Respond to and resolve complaints.
• Strong knowledge of the menu.
• Maintain a professional and courteous demeanor at all times.

Requirements

Experience & skills you'll need

• High school diploma, or the equivalent preferred.
• Experience working in a restaurant preferred.
• Ability to work effectively in a fast-paced environment and maintain composure in difficult situations.
• Experience handling money accurately and operating a point-of-sale system.
• Ability to lift and maneuver trays of food when necessary.
• Exceptional customer service skills.
• In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
• We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
• As an Equal Opportunity Employer, we welcome and thank all applicants.