Job Overview
Job description
- Salary:
- PHP 40,000 per month
- Location:
- Philippines
- Work arrangement:
- Remote
Role Summary
- Healthcare Coordinator (Remote | Work From Home)
- Location: Remote
- Salary: PHP 40,000/month + Performance Bonuses
- Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits
- Schedule: U.S. Hours
SmartScale360 is actively hiring a Healthcare Coordinator to support our growing home care clients across the United States.
If you have experience in healthcare scheduling, home care scheduling, patient coordination, caregiver scheduling, workforce management, or staffing coordination, we'd love to hear from you.
Important Note
To help streamline the hiring process, candidates are encouraged to secure an NBI Clearance upon application to avoid delays during client matching.
Responsibilities
- Schedule and coordinate caregiver shifts for US home care clients
- Monitor attendance, call-offs, and schedule adherence
- Fill open shifts and ensure continuous patient coverage
- Coordinate shift changes and caregiver replacements
- Communicate with caregivers, patients, clients, and internal teams
- Maintain accurate records within scheduling platforms
- Generate scheduling, staffing, and attendance reports
- Support daily workforce management and scheduling operations
Requirements
- At least 1 year of experience in Healthcare Scheduling, Patient Coordination, Workforce Management, Dispatching, Staffing Coordination, or Home Care Scheduling
- Experience supporting US Healthcare, Home Care, Staffing, Healthcare BPO, or Medical Accounts
- Excellent English communication skills
- Strong organizational and multitasking abilities
- Experience using scheduling or workforce management software
- Reliable work-from-home setup
Work-From-Home Requirements
- Device: Intel i5 + 8 GB RAM minimum
- 100 Mbps internet
- Backup device, internet, and power supply
Preferred Qualifications
- Experience supporting US Home Care agencies
- Experience with WellSky, AxisCare, ClearCare, CareSmartz360, NICE, Verint, or similar scheduling platforms
- Experience handling caregiver scheduling and patient coordination
- Strong Microsoft Excel and reporting skills
About the Company
Why Join SmartScale360 ?
Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need.
Apply now and help us make home care seamless for U.S. clients!
- Role:
- Healthcare Coordinator
- Job Type:
- Full Time
Company profile
SmartScale360
smartscale360.comSmartScale360 provides offshore staffing, giving businesses access to experienced, college-educated, English-speaking remote specialists who work as a dedicated extension of a client's team. The company aims to help businesses build stronger teams, reduce staffing costs and scale with quality remote talent, so owners can delegate key responsibilities and spend more time growing their business. It also recruits staff who support home care services for U.S. clients.
