Head of Product Design

Role Summary

Our client is building a finance-first, all-in-one operating system for a highly complex and mission-critical industry in Latin America. Their platform unifies payments, billing, collections, core workflows, and operational processes into a single, scalable system used daily by thousands of organizations and families across the region.

They are now looking for a Head of Product Design to build, lead, and professionalize Design as a true system-level discipline across a multi-product ecosystem.

This is a foundational leadership role with high visibility and real ownership.

As Head of Product Design, you will be responsible for elevating design from execution to strategy — shaping how products are conceived, built, scaled, and adopted.

This role goes far beyond UI.

Requirements

You will

• Lead design across end-to-end systems, not isolated screens
• Connect customer experience with operational reality and automation
• Build and own a production-grade design system (not just in Figma, but in code)
• Partner deeply with Product, Engineering, AI/Data, and GTM teams
• Be co-accountable for adoption, usability, and real-world outcomes

Reporting directly to the Chief Product & Technology Officer , youll play a key role in defining the long-term platform vision and how design enables scale, trust, and AI-driven innovation.

• What youll lead
• Build and scale the Design function, principles, and operating model
• Establish strong discovery, critique, and validation practices
• Design for complex workflows, internal tools, and admin-heavy systems
• Create and maintain a shared, scalable design system across products
• Collaborate directly in the codebase with engineers (React-based stack)
• Unify experiences across historically separate platforms
• Coach, mentor, and grow a high-performing design team
• Partner on AI-enabled, data-driven, and automation-focused experiences
• What were looking for
• 8+ years of experience in product design, with 3+ years in leadership roles
• Proven experience building or rebuilding a design function from scratch
• Strong background in design systems and scalable UX architecture
• Hands-on experience working closely with Product and Engineering teams
• Comfort contributing to design systems in code , not only design tools
• Ability to influence, lead change, and operate in ambiguity
• Strong communication and stakeholder management skills
• Fluent Spanish; English is a strong plus

Nice to have

Experience in fintech, edtech, SaaS platforms with complex workflows, post-acquisition environments, or AI-powered products.

• Why join them
• Build and lead Design at a critical inflection point
• Shape a platform with real impact on thousands of users across LATAM
• Drive unification across multiple products and systems
• Partner directly with executive leadership on strategy and scale
• High autonomy, real ownership, and long-term impact
• Remote-first culture with strong growth trajectory