Guest Services

Guest Services at S&R Group of Companies in Sarnia, Ontario, Canada.

Role Summary

• Reception and office duties, distribute mail, relay messages
• Administrative tasks
• Prioritize appointments and proactively resolve conflicts as they arise
• Proactively creates and maintains effective workflow and communications to accomplish the work. Including handling a variety of tasks and projects simultaneously
• Responds to phone and email inquiries – providing general information and referring inquires to the appropriate source.
• Assist residents, Executive Director and Management Team as required.
• Other duties and responsibilities as assigned or required

Requirements

• Post Secondary Education with a diploma in Office Administration
• Experience in an Office/Retirement Home setting preferred
• Extensive computer literacy skills incl. Word, Excel, Outlook and Yardi
• Excellent interpersonal, communication and organizational skills
• Demonstrated ability to effectively manage time-sensitive tasks
• Pro-active approach and able to work with minimal supervision
• Ability to work under pressure in busy, fast-paced environment
• Marketing skills an asset

Benefits

• While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.
• This posting is for an upcoming vacancy.

About the Company

At S&R Seniors Living, "We LOVE our Residents". Our affection for our residents runs far deeper than a brand or a logo—this philosophy envelops all that we do. Dedicated to our residents, our role is to ensure their good physical and emotional well-being, and to tend the needs of the heart. We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.