Global E-commerce Tax Business Partner - EEA (Mandarin speaking)

Role Summary

Team Introduction

The Tax team works with other corporate functions on tax advisory, planning, structuring, and tax controversy. We ensure compliance with direct (corporate income tax) and indirect tax (sales and use tax and property tax) and solve tax related issues.

E-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better E-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team. Together we can build an E-commerce ecosystem that is innovative, secure and intuitive for our users.

We are looking for a senior tax professional to support our rapidly growing E-commerce business in Europe and EEA countries. In this role, you will work closely with senior business leaders and global cross-functional teams to provide expert tax advice in regard to business solutions and translate complex tax concepts into clear actionable points. As a business partner, you will stay updated on key business initiatives and priorities so as to provide timely assistance to the business. You will work seamlessly with TikTok's global tax teams and ensure that our tax solutions are compliant with prevailing tax regulations, technically sound and practical. The ideal candidate should have proven tax experience and track record in the EU and EEA region, especially relating to E-commerce platforms, digital platforms, and E-commerce fulfilment businesses.

Responsibilities

• Partner with the business to develop and implement comprehensive tax solutions to support the objectives of our European operations, including providing tax advice on new product initiatives, markets, agreements, and operating models.
• Collaborate with in-house tax teams and coordinate external resources to develop actionable tax solutions for new e-commerce products, features and operational event.
• Take and respond to tax queries from business teams as Tax Point of Contact.
• Periodically review existing tax solutions and identify opportunities for improvement.
• Monitor changes and updates of tax legislation, identify the potential impact on business operations, and prepare teams for the challenge in advance.
• Support business teams to understand and comply with tax compliance requirements through trainings.

Requirements

• 5+ years tax experience covering EEA with focus on indirect taxes, preferably at an e-commerce or digital marketplace company, or at a large, reputable professional consulting firm.
• CPA/Chartered Accountant/Chartered Tax Adviser or equivalent is preferred.
• Strong communication and documentation skills in a cross-functional and multi-cultural environment.
• Ability to set appropriate priorities when multi-tasking, and deliver to a high standard at pace.
• Ability to work independently and thrive in a fast-paced and dynamic environment.
• Fluency in both English and Mandarin are required, for effective interaction with internal and external stakeholders based in English and Mandarin-speaking markets (where English proficiency may be limited).

Preferred Qualifications

• In-house experience, preferably at an E-commerce or digital marketplace company.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.