GBS EHS SALES SUPPORT ASSISTANT

Role Summary

Inside Sales and Marketing Assistants (ISMA) are members of our ISM team. They assist inside sales managers with collecting documentation, generating customer quotes, entering/updating quotes and other information in CRM, updating information in the Laboratory Information Management System (LIMS), market research, and other tasks as needed.

Technical knowledge

Intermediate Microsoft Office.

Languages: English B2 or more.

Responsibilities

• At all times, comply with the SGS Code of Integrity and Professional Conduct.
• Generates accurate and marked quotes in accordance with SGS standards.
• Assists as needed in compiling required documentation for RFPs: certifications, resumes, etc.
• Assists in follow-up notifications on older existing quotes as required by affiliate managers.
• Entry of quotation and RFP data into appropriate systems (e.g. LIMS, CRM, etc.)
• Updates changes to customer information in appropriate systems as directed.

Market or customer research requests may include the following

• Internet search for customer data or articles on vertical markets, regulations, etc.
• Lead Generation: Search for contact lists in various markets
• Competitor Website Review and Information Summary
• Communicates, as necessary, with ISMs and other internal personnel.
• Develop skills and knowledge to advance your career.
• Build trust by providing timely responses to all inquiries, whether via Teams, email or phone.
• Promotes a positive “It can be done!” and a safe work environment.
• Be knowledgeable and comply with SGS procedures and standards.
• Take the lead in everything we do and perform other duties as necessary to further SGS's mission of service, quality and growth.
• Builds and maintains strong working relationships.
• Complies with all SGS QHSE and HR policies and procedures.

Requirements

Academic training

• Professional degree in Chemistry, Environmental Sciences or related sciences, technician or technologist in Chemistry, Environmental Sciences or related sciences.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to present information effectively in individual and small group situations to customers or employees of the organization.
• Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form.
• Intermediate personal computer skills, including email, Microsoft Office, work task requests, Internet, online data system.
• Experience: Between 1 to 2 years of experience in similar roles or more.

Benefits

• Hours: Monday to Friday
• Modality: In-person.

Salary: 2,600,000 COP

Work or labor contract for 6 months initially. Option to move with an indefinite contract according to performance.

About the Company

SGS is the world leader in inspection, verification, analysis, training and certification. It is considered the main world reference in quality and integrity, we have more than 95,000 collaborators and a network of more than 2,400 offices and laboratories around the world.