FRONT OFFICE AND RESERVATION MANAGER

Role Summary

You are responsible for all the exceptional guest experience journey, from the begginning till check out.

You and your team will make our guests feel welcome and make their stay comfortable and memorable.

Responsibilities

• Ensures that guests' have a smooth running stay at the hotel,
• Manages and motivates front office team in order to provide high quality services for guests,
• Ensures the department meets its quantitative and qualitative targets,
• Increases revenue through his/her sales efforts and by managing rooms revenue effectively
• (Revenue Management)

Requirements

• Your experience and skills include
• Guest focused personality is essential

Benefits

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within Accor
• Attractive salary and bonus Health and sport benefits Staff meals
• Experience is an asset
• Prior experience working with Opera
• Strong interpersonal and problem solving abilities

About the Company

Jibis Styles Gdansk AMBEREXPO is a new built franchise property with a themed design inspired by The Adventures of Captain Nemo. It offers 168 comfortable rooms and convenient access to the city center and the beach. The ibis Styles Gdansk AMBEREXPO forms an integral part of the AMBEREXPO exhibition center. It is an ideal choice for both business and leisure stays. you in this world where life beats faster.