Foreclosure & Lead Management Specialist (Real Estate)

Role Summary

This is a remote position.

We are looking for a highly proactive, organized, and results-driven Foreclosure & Lead Management Specialist to lead a distressed property division and oversee the entire sales pipeline.

Expert-Level Experience With

• Real Estate CRM Management (RESIMPLI, Podio, or similar)
• Inside Sales & Outbound Calling Strategies
• Lead Nurturing & Sales Pipeline Optimization
• Key Performance Indicator (KPI) Tracking & Reporting
• Appointment Setting & Calendar Coordination

Strong Working Knowledge Of

• Foreclosure & Pre-Foreclosure Timelines
• Distressed Property Acquisition Processes
• Customer Service & Relationship-Building Practices
• Cross-Departmental Workflow Coordination
• AI Tools for Sales Automation (e.g., ChatGPT, Claude)

Responsibilities

Department Leadership & Outbound Strategy

• Build and manage the Foreclosure & Pre-Foreclosure Department workflows, strategies, and performance standards.
• Oversee daily outbound calling campaigns targeting homeowners facing foreclosure or distressed property situations.
• Conduct weekly alignment meetings with the Cold Call Team to review performance metrics, address operational challenges, and optimize script conversions.
• Continuously improve department workflows, lead handling protocols, and multi-department communication pipelines.

Pipeline & Lead Management

• Qualify incoming and outbound leads from multiple marketing channels with a strict focus on speed-to-lead responsiveness.
• Handle inbound and outbound phone calls with extreme professionalism, empathy, and strong negotiation techniques.
• Set, schedule, and track qualified appointments for the Acquisition Specialists to ensure seamless lead handoffs.
• Execute rigorous follow-up campaigns according to company standards to maximize long-term conversion opportunities from aging leads.

CRM Integrity & Administrative Excellence

• Maintain 100% CRM accuracy (utilizing RESIMPLI, Podio, or similar platforms), ensuring all communications, appointment statuses, and historical notes are heavily documented.
• Monitor pipeline health, tracking lead-to-appointment conversion rates, contact rates, and appointment show rates.
• Report key performance metrics and monthly revenue contributions directly to executive management.

Requirements

• 3+ years of management or senior experience in real estate investment, inside sales, lead management, or high-volume call center operations.
• Proven track record working with foreclosure, pre-foreclosure, or distressed property leads.
• Strong leadership capabilities with experience managing appointment setters, virtual assistants, or inside sales agents.
• Advanced CRM expertise (experience with RESIMPLI, Podio, GoHighLevel, or Salesforce).
• Excellent verbal and written English communication skills with top-tier phone presentation and negotiation abilities.
• Highly structured and analytical mindset capable of managing high lead volumes, strict deadlines, and data reporting.
• Availability to collaborate fully during U.S. business hours in a remote setting.
• Technical Skills & Competencies

Benefits

Work Location: Fully remote position from anywhere in LATAM.

About the Company

Our client is a premier real estate investment firm dedicated to providing fast, reliable, and stress-free solutions for homeowners. The company specializes in purchasing residential properties directly from owners, with a strong focus on helping individuals navigating complex situations such as pre-foreclosure and foreclosure.

The organization prides itself on speed, empathy, and professional integrity. Operating in a fast-paced, high-volume environment, their efficient and data-driven pipeline management ensures that no opportunity is missed. As they continue to expand their distressed property division, they are seeking a highly motivated professional to centralize lead generation, department operations, and acquisition pipelines.