FBS - Business Resource Specialist

Role Summary

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

We're seeking a Business Resource Specialist to support reporting, business analysis, process improvement, and project coordination. You'll work with stakeholders to deliver insights, improve workflows, and support business decision-making.

Responsibilities

• Analyze business data and create reports, dashboards, and insights.
• Manage and support business projects and ad hoc requests.
• Identify opportunities to improve processes and operational efficiency.
• Document and maintain business procedures and workflows.
• Partner with stakeholders to gather requirements and communicate project updates.
• Support business tools, databases, and reporting resources.

Requirements

• 1-3 years of experience in business analysis, reporting, operations, or a related field.
• Fluent English communication skills.
• Intermediate-Advanced Excel skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities and work independently.
• Experience with reporting, process improvement, and workflow documentation.
• Bachelor's degree preferred.
• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off

Training & Development

Note: Benefits differ based on employee level.

By applying for this position, candidates acknowledge and agree that:

• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.