External Service Vendor

Role Summary

We are looking for a talented and committed person to occupy the position of Service Seller (maintenance), who will be responsible for the efficient sale of the greatest number of services, satisfying the needs of new, current and captive clients, meeting the assigned annual sales objectives.

Main activities

Visit all active and/or potential clients on site to evaluate their needs and requirements, acting as a commercial advisor.

Permanently explore the assigned area to detect potential clients.

Determine the type of service and perform the cost calculation for the efficient execution of the service, including spare parts and additional materials, if required.

Quote through the SIEBEL system in accordance with the guidelines and procedures established by the company.

Prepare and compile all the necessary technical documentation (calculation reports, technical descriptions, technical questionnaires, catalogues, etc.) to support the quotes made.

Feed and keep the CRM updated.

Carry out the activities necessary to successfully carry out each sales case.

Carry out the sales closing process at SIEBEL in accordance with the procedures established by the company.

Attendance and participation in periodic sales meetings.

Other tasks assigned by the Supervisor.

Requirements

• Education: Completed career. Mechanical, Electrical, Industrial or related Engineering.
• 2 to 4 years of experience with cranes, industrial maintenance/repair equipment or heavy machinery.
• Knowledge of maintenance and service of traveling cranes.
• Sales and negotiation techniques.
• Knowledge of safety and hygiene standards at work, applicable to their function.
• Results oriented.
• Customer service attitude.
• Ease of Word, communication.
• Teamwork, high adaptability.
• Perseverance and resilience.
• Intermediate/advanced English

Benefits

Konecranes moves what matters. Konecranes is a global leader in materials handling solutions, serving a wide range of customers across multiple industries. We constantly set the industry benchmark, from daily improvements to breakthroughs in the moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with more than 16,000 professionals in more than 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free of any form of discrimination.

About the Company

At Konecranes, we believe that a good customer experience comes from the people behind the Konecranes name. Everything we do, we do it with passion and determination. We believe that diversity drives business success and lays the foundation for our growth. We welcome different professional experiences, knowledge and skills that enrich our community and we foster an environment in which ALL of us can be ourselves. This makes Konecranes a unique place to work.