EXPORT TECHNICAL SALES REPRESENTATIVE (GABON – RESIDENTIAL VERTICAL MARKET)

Role Summary

POSITION MISSION

Develop and manage sales of Sika products on the Gabonese market, mainly in the residential segment (individual buildings, collective housing, private and public projects).

The Export Technico-Commercial acts as the company's technical and commercial ambassador: he identifies opportunities, advises clients (architects, project owners, companies, developers), and ensures the prescription and sale of solutions in compliance with the export development strategy.

INTERNAL & EXTERNAL RELATIONS

Internal: Direct Sales Cameroon, Logistics, Sales Administration, Laboratory & R&D, Finance, Marketing, HR.

External: Customers, prescribers, local professional orders, developers, construction companies, resellers, local institutions, freight forwarders, customs authorities.

1. Special conditions

Position based in Libreville with regular travel within Gabonese territory and frequent exchanges with Cameroon.

Requires strong autonomy, rigor in commercial management and an ability to represent the brand abroad.

Responsibilities

ACTIVITIES AND MAIN TASKS

A. Business development

• Identify and prospect potential customers (construction companies, developers, architects, technical resellers, institutions).
• Build and develop a sustainable customer portfolio in the residential segment.
• Establish and negotiate commercial and technical offers adapted to the needs of the projects.
• Guarantee the achievement of turnover, margins and market penetration objectives.

B. Prescription and technical support

• Promote the company's products and solutions to prescribers (design offices, architects, general contractors).
• Carry out technical presentations, site visits and application tests.
• Advise customers on the most suitable technical solutions (waterproofing, mortars, admixtures, finishes, etc.).
• Ensure technical compliance of the solutions proposed and compliance with quality standards.

C. Project monitoring and customer relationship management

• Monitor projects from the prescription phase through to completion and delivery.
• Maintain a close relationship with customers to ensure satisfaction and loyalty.
• Collect market information (competition, trends, technical needs).
• Participate in the resolution of customer complaints related to quality service and technical support.

D. Coordination and reporting

• Collaborate closely with internal teams in Cameroon (Direct Sales, Logistics, Finance, Laboratory, Marketing).
• Monitor the logistics of export orders: product availability, deadlines, customs documentation, transport.
• Provide weekly and monthly activity reports (prospecting, sales, forecasts, current projects).
• Represent the company at professional events (trade shows, seminars, fairs).

Requirements

Training

• Diploma in Architect or Civil Engineer, ideally complemented by training or experience in commerce/business development.
• Minimum 3 to 5 years of experience in the sale of technical solutions for buildings (waterproofing, mortars, adjuvants, coatings, etc.).
• Experience on residential projects or with real estate developers is highly valued.
• Knowledge of the economic fabric and players in the construction sector in Gabon.

Technical skills

• Good knowledge of construction solutions and materials (chemical products for construction, finishes, waterproofing, etc.).
• Ability to read and interpret plans, quotes and specifications.
• Mastery of consultative sales and negotiation techniques.
• Comfort with IT tools (CRM, Excel, ERP, AutoCAD or equivalent).

Behavioral skills

• Sense of interpersonal skills and excellent customer contact
• Autonomy, rigor and sense of priorities
• Strong results orientation and spirit of initiative
• Taste of the field and ability to convince
• Good presentation and sense of technical communication

Team spirit and loyalty in collaboration with general management (Cameroon).

About the Company

Sika Cameroun Sarl is a company that was founded in 2016. In Cameroon, it is a leader in the development and production of systems and products for bonding, waterproofing, sealing, reinforcement and protection in the construction and industrial sectors.