Expert Microsoft Dynamics 365 CRM

Role Summary

You will be required to join the Customer Experience team and more specifically the Microsoft Dynamics offer. Our playgrounds are expertise, AMOA, management, implementation, CRM strategy.

Our clients are large leading groups in their sector of activity such as finance, real estate, insurance, etc. as well as large SMEs and ETIs based throughout France.

We also offer you the possibility of joining our service center to best respond to our customers' challenges. As a privileged partner of Microsoft, Talan allows you to benefit from strong support from the publisher (training, certification plan, events, etc.).

Together let’s realize new talented projects…

Links to our customer testimonials

Talan is an international consulting and technological expertise group that accelerates the transformation of its clients through the levers of innovation, technology and data.

For more than 20 years, Talan has advised and supported companies and public institutions in the implementation of their transformation and innovation projects in France and internationally.

Present in 20 countries, the Group, certified Great Place To Work, which has more than 7,200 employees, aims to exceed the billion euro mark by 2025.

• We support companies in various sectors: energy, industry, transport, finance, luxury, etc. through 3 major areas of expertise:
• Management and Innovation Consulting (320 Consultants in France)
• The valorization of data, their structuring, and their uses (Data and Technologies)
• Integration of software solutions (Cloud and Applications Services)

Our values: commitment, respect, sharing, team spirit and optimism.

Talan is a responsible company, recognized by its employees and committed to diversity.

Find our CSR commitments here and our actions in favor of diversity here

Accommodations may be offered if you have a disability.

#Talan

Responsibilities

• Design and implement complete solutions tailored to customer needs on Dynamics 365CRM.
• Supervise a team of technical consultants: task planning, technical support, progress monitoring.
• Participate in feasibility studies, functional and technical analysis, and propose innovative solutions.
• Write and validate technical and functional specifications.
• Guarantee the quality, performance and security of the applications developed.
• Ensure technological monitoring to integrate best practices and innovations.
• Collaborate with the different stakeholders: project teams, business lines, and customers.

Profile sought

• Proven experience of 5 years or more in the development and implementation of Microsoft Dynamics CRM solutions.
• In-depth knowledge of recent versions of Dynamics 365 and at least one of the associated modules (Sales, Customer Service, Field Service, Customer Insights/Marketing)
• Proven experience of 5 years or more in C#, .NET, JavaScript, and associated technologies.
• Experience in systems integration and use of tools like Power Platform, Azure Logic Apps, and other Microsoft cloud services.
• Proven leadership and ability to supervise and motivate a technical team.
• Ability to understand business needs and translate them into technical solutions.
• A Microsoft Dynamics 365 functional or technical certification (MB-210, MB-230, PL-400, PL-600) is a plus.
• Any experience on Azure is also a plus. For example: Azure Functions, Web Apps, Azure Cognitive Services, Azure Service Bus, Copilot, Power BI (non-exhaustive list)

Your personal skills

• Excellent oral and written communication.
• Analytical mind and problem-solving skills.
• Proactivity, autonomy and sense of responsibility.
• Ability to manage multiple priorities in a demanding environment.

The recruitment team is committed to offering you a smooth recruitment process:

• An initial 45-minute video chat with the recruiter to introduce you to the position and understand your professional project.
• A job interview in our premises, to go into the details of the position and meet your future manager.
• #TalanFrance