hbo-afstudeeropdracht: ontwerp remote beheer- en monitoringsoplossing

Role Summary

The only question is

How do we organize such a service in a safe, practical and manageable way?

Bosch wants to help customers faster, limit unnecessary trips and predict malfunctions better. At the same time, access to systems, privacy, information security and responsibilities must be properly arranged.

Your research helps Bosch make these choices.

Your role: connecting wishes with a safe solution.

As a HBO graduate intern, you research what the organization needs to carry out remote management and monitoring responsibly.

Your research steps

1. Taking stock of the current situation

Interviewing the departments involved

Describe the current processes

Investigate which remote solutions are already being used

Recording bottlenecks and opportunities

1. Determining the requirements

Determining functional user requirements

Investigating technical requirements

Describe security and data protection requirements

Inventory of Bosch guidelines

Prioritizing the requirements

1. Designing a solution

You develop a design for, for example

roles and access rights

secure connections

encryption

use of VPN

monitoring and reporting

registration of activities

management processes

1. Testing and advising

Compare the proposal with current solutions

Discussing the design with specialists

Assessing feasibility and risks

Drawing up an implementation advice

Optional floor

Investigate whether an audit trail, which records actions of users and systems, is useful and necessary within the solution.

The environment

Bosch Energy & Building Solutions works as a system integrator on safety solutions for government, infrastructure, transport and healthcare, among others.

You work together with

1. sales and pre-sales
2. engineers
3. service and maintenance teams
4. project leaders
5. ICT specialists
6. information security
7. customer representatives

In addition to this business assignment, a technical student can work on a parallel assignment. Where possible, both assignments complement each other.

This suits you

1. You are following a higher professional education in, for example:
2. IT
3. Computer science
4. Technical Business Administration
5. Business IT
6. Information security

You recognize yourself in this profile

1. You approach people easily
2. You can listen well and ask questions
3. You are curious about processes and technology
4. You can organize information and set priorities
5. You work independently and systematically
6. You write clearly and substantiate your choices

Technical knowledge is important, but the emphasis is on requirements, analysis, process design and collaboration.

Why this is a graduation assignment

1. This assignment has the characteristics of an HBO graduation assignment, because the student:
2. investigates a business question
3. independently collects and analyzes requirements
4. produces a substantiated design and advice
5. assesses different solutions
6. applies research methods
7. draws conclusions based on collected information

However, the exact wording must be coordinated with the training. An issue solely about describing wishes may mainly lead to an internship product. An HBO graduation assignment becomes stronger when the student also substantiates choices, design criteria and recommendations scientifically or methodically.

Ready to make remote services safer and smarter?

Would you like to investigate how Bosch can help customers faster without compromising safety?

👉 Apply and work #LikeABosch.

1. Dear International talent, we can’t hire or train non-Dutch speakers (C2 level) for this position. Commanding the Dutch language is inherent to the job. We appreciate your understanding and wish you the very best in your search. --

Requirements

You bring different perspectives together

• users and customers
• service and maintenance
• installation and projects
• ICT and information security
• You translate their needs into a clear list of requirements and develop a practical design proposal.
• You don't just think about what is technically possible. You investigate what Bosch can actually apply safely and workably.

What Bosch offers you

• A graduation assignment with a direct influence on future services
• A professional knowledge environment with many subject matter experts
• Guidance from Bosch
• An appropriate internship allowance
• Experience with customers and solutions in critical sectors
• A modern workplace in Nieuwegein
• Ability to collaborate with other interns

About the Company

• 📍 Nieuwegein
• 🕒 4 to 6 months
• 🎓 HBO ICT, Computer Science, Industrial Engineering or Business IT
• 🏢 Bosch Energy & Building Solutions
• 📚 Graduation assignment, provided the educational institution approves the research design

Design how Bosch Energy & Building Solutions can safely support systems remotely.

Many systems in tunnels, governments and other critical environments are technically suitable for remote management.