Engineering Manager, Infrastructure

Role Summary

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments.

A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams.

Responsibilities

• Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning
• Set clear goals and expectations, provide regular feedback, and foster accountability across the team
• Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives
• Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure
• Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead
• Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery
• Partner with engineering teams to improve deployment pipelines, service operability, and production readiness
• Provide technical leadership, making clear architectural decisions and communicating trade-offs, risks, and impacts
• Own operational excellence through metrics, SLAs/SLOs, and continuous improvement of system performance, reliability, and cost

Requirements

What you're great at

• 3+ years of experience managing and developing software engineers, with strong coaching and team leadership skills
• Strong experience with CI/CD systems, infrastructure automation, and release engineering
• Deep knowledge of cloud platforms (e.g., AWS) and distributed systems architecture
• Hands-on experience with Infrastructure as Code (e.g., Terraform, Pulumi)
• Strong expertise in Kubernetes and container orchestration at scale
• Experience designing for high availability, fault tolerance, and operational resilience
• Proficiency in at least one modern programming language (e.g., Python, and or Java) and solid software engineering fundamentals
• Experience with observability tooling (monitoring, logging, tracing) and incident management practices
• Ability to collaborate cross-functionally and influence teams to adopt infrastructure and operational best practices
• Strong interpersonal, communication, and stakeholder management skills
• Curious, proactive, and committed to continuous learning and improvement

Benefits

How You’ll be Rewarded

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Located in New York City, our Headquarters offers close collaboration with and access to a hands-on senior leadership team, a bright and energetic space with an open concept, and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.