Engineering Lead - Business Operations Tooling

Role Summary

The Business Operations Tooling team is a product-focused team dedicated to building and improving the essential tools required by the Operational teams. Their primary goal is to enable each Operational person to efficiently maximise the amount of high-volume business customers they can serve by centralizing data, simplifying workflows, and automating time-consuming tasks. The initial phase focuses on leveraging Salesforce to quickly deliver value before developing bespoke internal tools.

The Engineering Lead is responsible for the overall technical architecture, development standards, and successful implementation of the roadmap's technical deliverables (e.g, proactive alerting, automated data population, assignment tooling). They would also be responsible for hiring and managing the engineers required for the team and working with cross-functional people, including product, design and analytics.

Interested? Find out more

• DEI at Wise
• Wise Tech Stack (2025)
• Scaling our Infrastructure; how we make it work
• Wise Engineering Medium

Responsibilities

• Technical: Defining the technical approach for building tools, and consider short term wins vs long term initiatives. The role is hands-on .
• Product Roadmap: Actively participating in product definition and roadmap of the team.
• Team Leadership: Leading and mentoring the team of engineers (Individual Contributors), ensuring code quality, and driving project completion.
• Cross-Team Coordination: Working with cross-functional teams (including design, product, analytics) to build and integrate the tools.

Requirements

• Experience in leading and mentoring software engineers, as you enjoy helping others grow and succeed.
• Strong communication style, experience leading one or multiple teams, working across multiple functions.
• Experience in backend engineering and system architecture, with a proven track record of delivering scalable solutions, ideally in a fast paced environment or for internal tooling.
• Experience with designing complex systems.
• Experience with database handling.
• Experience with API design.
• Experience witha asynchronous messaging.
• Good conflict resolution and problem solving skills.

Nice to Have

• Experience with JVM languages (Java, Kotlin).
• Financial background is not a must, but a good plus

Benefits

• Wise Benefits
• #LI-AT1 #LI-Hybrid
• For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
• We're proud to have a truly international team, and we celebrate our differences.
• Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
• If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
• Keep up to date with life at Wise by following us on LinkedIn and Instagram .

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer .