Employee Relations Officer II

Role Summary

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The Employee Relations Officer II will be responsible for fostering a positive and productive work environment by addressing employee concerns, mediating disputes, and ensuring compliance with company policies and labor laws. This role involves supporting HR initiatives and promoting fair and consistent treatment across the organization.

Responsibilities

• Investigate and resolve employee grievances, conflicts, and disciplinary issues in a timely and impartial manner, maintaining detailed records of all cases.
• Provide guidance and support to employees and management on a wide range of employee relations matters, including performance management, policy interpretation, and conflict resolution.
• Conduct internal investigations into allegations of misconduct, harassment, or discrimination, ensuring compliance with legal requirements and company policies.
• Develop and deliver training programs on employee relations topics such as conflict resolution, harassment prevention, and performance management.
• Assist in the development, implementation, and communication of HR policies and procedures to ensure consistency and fairness.
• Collaborate with HR business partners, legal counsel, and other departments to address complex employee relations issues.
• Stay updated on relevant labor laws, regulations, and best practices in employee relations to ensure company compliance.
• Participate in the review and analysis of employee relations metrics to identify trends and recommend proactive solutions.
• Support organizational change initiatives by addressing employee concerns and facilitating smooth transitions.
• Act as a neutral party in mediation processes to resolve disputes between employees or between employees and management.

Requirements

Job Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of progressive experience in employee relations or a similar HR role, preferably within a manufacturing or large corporate environment.
• Strong understanding of labor laws, regulations, and HR best practices (e.g., Employment Act 1955, Industrial Relations Act 1967 in Malaysia).
• Proven ability to conduct thorough and impartial investigations.
• Excellent interpersonal, communication (written and verbal), and negotiation skills.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Strong analytical and problem-solving abilities with a focus on fairness and consistency.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About the Company

How will you make an impact?

The Quality Supervisor for DHR and Inspection is under the direction of the QA Manager. They will continue maintaining high quality standards of the product inspection and final release process and compliance with regulatory requirements, administer Quality Assurance support to Quality Operations of a complex site and/or demanding compliance profile, and directly supervise Quality inspectors, and Final Release (DHR) employees. Works with Quality Technicians and Quality Engineers for day to day activities supporting all Production Cells and Supplier quality (Operating Companies) at the site has adequate quality support, documentation review, and support projects, process and new product introductions or upgrading of existing processes and products and subsequent qualifications.