Ecommere Business Project Intern, Chinese Speaking (TikTok Shop)- 2026 Start (BS/MS)

Ecommere Business Project Intern, Chinese Speaking (TikTok Shop)- 2026 Start (BS/MS) at TikTok in Amsterdam, Netherlands.

Responsibilities

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• This internship will be project based.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.
• Policy Go-to-Market (GTM) Execution: Assist in the planning, coordination, and rollout of new business policies and product features. Ensure smooth communication, training, and implementation across relevant internal stakeholders and external clients.
• Performance Tracking & Dashboard Creation: Design, build, and maintain dynamic performance dashboards. Track key operational metrics, analyze data trends, and provide actionable insights to support leadership in data-driven decision-making.
• Reward & Incentive Management: Support the end-to-end setup, configuration, and administration of client/merchant reward programs. Ensure accurate tracking, compliance, and timely execution of incentive payouts.
• Cross-functional Issue Resolution: Partner closely with Account Managers (AMs) and cross-functional teams to investigate, troubleshoot, and resolve complex client operational issues, ultimately enhancing client satisfaction and process efficiency.

Requirements

• Currently pursuing an Undergraduate or Master's degree in Business, E-commerce, or a related discipline.
• Strong analytical, organizational, and communication skills, with experience in excel data (pivot, formula)
• A proven ability to multi-task, manage multiple projects effectively, and work well to deliver high-quality work within tight deadlines.
• Experience working with large amounts of data and handling operational tasks with great attention to detail.
• Able to commit to working for 12 weeks for the rest of the year (5 days a week). Able to work at least 20 hours a week
• Chinese proficiency is required to effectively collaborate and communicate with Chinese-speaking clients.

Preferred Qualifications

• Proven client-facing experience.
• Familiarity with e-commerce markets and industry trends.
• Demonstrated experience in leading operational initiatives and delivering measurable results.
• A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity, adjust quickly to change, and work independently as well as collaboratively with diverse groups.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.