E-commerce Business Administration Assistant | 20609

Role Summary

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Disclaimer: This is a specific job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

E-commerce Business Administration Assistant | 20609

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an E-commerce Business Administration Assistant to start immediately!

Duties and Responsibilities include but are not limited to

Handle day-to-day business administration tasks to support e-commerce operations.

Manage the Shopify platform, including product management, order processing, inventory, and customer data.

Manage multiple customer service inboxes and respond to a high volume of emails with appropriate tone and speed.

Provide sales support through Shopify management, CRM and pipeline assistance, and lead research.

Follow up on invoices and verify payments through Shopify.

Handle sales administration tasks, including backorders and invoicing.

Proactively identify business needs and take initiative to support daily operations.

Identify operational issues and develop solutions independently.

Support overall business operations with strong commercial awareness and a proactive approach.

Training Provided

Company's specific Shopify setup and workflows

• Company's products and business model
• Internal processes and procedures

Specific tools and platforms used by the company

• Company communication style and preferences

Please note

Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

Requirements

Must be based in South Africa

• Must be available to work UK business hours
• Shopify experience or familiarity with similar sales or wholesale systems
• Strong commercial awareness and business acumen
• Strong technological proficiency across multiple platforms and tools
• Excellent problem-solving skills and ability to work independently
• Proactive mindset with the ability to anticipate business needs
• Excellent written and verbal English communication skills
• Strong organizational and administrative skills
• E-commerce industry experience is preferred
• Experience supporting UK-based companies is an advantage
• Executive assistant or business operations experience is an advantage

Technical Requirements

USB Headset with Noise Cancellation feature

• Working Webcam

Computer with at least 1.8 GHz processor and at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
• Salary Package
• USD $650/month

Benefits

Performance Incentives

• Job Security and Stability
• Paid Training

Inclusive Culture

• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Schedule: 9:00 AM – 6:00 PM BST (Full-Time)
• Location: Remote — South Africa-based talent only

Software Tools and Websites Required

• Shopify

Email platforms such as Gmail or Outlook

• Communication tools such as Slack or Teams
• Google Workspace or Microsoft Office (Docs, Sheets, Word, Excel)
• E-commerce tools for shipping, inventory, and analytics, as applicable

About the Company

Wing connects the world's best talent with winning teams, high-growth businesses, startups, executives, and enterprises that move fast and refuse to settle. We provide top-tier remote talent that takes ownership of the operational work weighing teams down, so leaders can focus on the strategic work that actually moves the business forward.

By embedding skilled, cost-effective operators into our clients' workflows, we help companies scale without the overhead, driving productivity, sharpening execution, and unlocking capacity at every level of the organization. We're digitizing talent and building a global workforce without borders.