Director, Strategy & Market Intelligence

Role Summary

The Director, Strategy and Market Intelligence is responsible for leading enterprise market and competitive intelligence that informs strategic decision-making, supports growth and retention objectives, and strengthens the organization’s market positioning. This leader synthesizes internal and external intelligence, conducts proprietary research, develops high-value insights and deliverables, and partners across the enterprise to ensure intelligence translates into meaningful action.

Responsibilities

Essential Job Responsibilities Include

• Lead the development and evolution of the enterprise market and competitive intelligence program, including frameworks, governance, processes, and stakeholder communication.
• Identify, integrate, and manage diverse intelligence sources.
• Expand monitoring and research capacity to increase coverage of competitors, market trends, and emerging signals in real time.
• Foster and promote environment of collaboration and timely insights by hosting cross-functional and department-specific forums to aggregate and share proprietary knowledge.
• Build a team to expand scope and depth of capabilities.
• Conduct proprietary and ad hoc research to support strategic planning, validating strategic assumptions and assessing market opportunities.
• Monitor external landscape, including macroeconomic, industry, and competitor
• Identify key opportunities, threats, and shifts in market dynamics.
• Drive execution of a research roadmap focused on high-priority themes and emerging capabilities that deepen market understanding and strategic insight.
• Support corporate strategy, business development, account management, marketing, product and leadership with intelligence that strengthens positioning, messaging, and competitive differentiation.
• Aggregate and synthesize diverse qualitative and quantitative inputs from across the organization to generate proprietary, actionable insights.
• Create and maintain intelligence assets such as battlecards, competitor profiles, dashboards, newsletters, insights reports, special-topic analyses, and field fast passes.
• Role model & champion RxBenefits Values.
• Maintain high levels of communication and coordination, sustaining a strong culture of collaboration, accountability, and customer-orientation.

Requirements

Required Skills / Experience

• Experience in pharmacy benefits management industry required.
• 10+ years’ experience insights or strategy required.
• Highly collaborative team player with the ability to work effectively across all departments to build successful relationships with stakeholders.
• Excellent communication (both oral and written), interpersonal and organizational skills.
• Ability to present complex information through clear, compelling storytelling tailored to the audience.
• Ability to analyze disparate quantitative and qualitative data sources to identify patterns, opportunities, and gaps.
• Highly motivated, self-starter.
• Ability to manage and prioritize multiple projects simultaneously with excellent attention to detail.