Director of Professional Services

Role Summary

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Are you a visionary security leader who thrives at the intersection of strategic consulting, business growth, and elite technical execution? We are seeking a dynamic, self-motivated leader to spearhead our security strategy and consulting practice.

In this role, you won't just manage; you will build. You will drive revenue growth by developing cutting-edge service offerings, implementing aggressive go-to-market strategies, and cultivating critical external partnerships.

Am I a Director of Professional Services Candidate?

Are you a self-motivated cyber security consultant looking for an opportunity to rapidly accelerate your skills?

Are you a leader with delivery experience in security strategy and consulting?

Are you passionate about developing new service offerings and driving revenue growth?

Are you experienced in overseeing teams that perform incident response, cybersecurity consulting, or technical product/platform implementations?

Can you effectively partner with cross-functional teams to achieve strategic objectives?

Can you build and maintain strong relationships with Law Firms or Insurance partners?

Can you implement go-to-market strategies?

Do you excel at creating high-performing teams focused on continuous improvement?

Responsibilities

Lead and scale Professional Services operations across South East, North Asia (SENA) and India, working closely with our sales teams

Execute strategic revenue growth plans aligned with opportunities

Build and maintain strategic partnerships with Law Firms and Insurance providers, regulators, policy institutions and other industry stakeholders/constituents influencing cyber security technologies, requirements and strategies

• Launch new service offerings in response to market needs
• Lead multiple teams of technical professionals across incident response, consulting, and implementation services
• Own and manage Partner delivery services relationships for incident response, consulting, and implementation services
• Drive thought leadership initiatives through public speaking and industry engagement
• Create and maintain a culture of excellence, professional development, and continuous improvement
• Develop and execute business cases for investment and expansion
• Oversee delivery quality and customer satisfaction across all service offerings

Requirements

• Successful candidates will have at least 12 years of experience in one or more of the following areas:
• Experience leading revenue growth for professional services organisations
• Proven track record of building and scaling technical teams
• Strong understanding of market dynamics and business practices
• Demonstrated success in developing and maintaining partnerships
• Experience overseeing incident response, consulting, or technology implementation projects
• Track record of successful business case development and execution
• Strong public speaking and thought leadership capabilities
• Ability to build and maintain cross-functional relationships
• Strong business acumen and financial management skills
• Excellent communication skills
• Ability to travel locally in the region as well as internationally

Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Benefits

Benefits of Working at CrowdStrike

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.

About the Company

About SkillBridge

This Job Description is for DoD SkillBridge participation and is not eligible for direct hire.

Open to candidates in St Louis, MO.

CrowdStrike's DoD SkillBridge / Career Skills Program (CSP) Internship is an approved SkillBridge Program under Dept. of Defense Instruction 1322.29 as enacted by 10 U.S.C. Sec 1143. Eligibility is restricted to members of the U.S. Armed Forces separating honorably with greater than 180 days of continuous Active Duty. SkillBridge/CSP period of eligibility is within the final 180 days of Active Duty service, and the SkillBridge/CSP must be completed prior to separation from Active Duty in the U.S. Armed Forces.

CrowdStrike's DoD SkillBridge/CSP Internship is open to members of all services, and all ranks and experience levels. Service members should fully review SkillBridge/CSP Job Description for requirements and qualifications of the individual position.

SkillBridge participants participate in full time training with industry (40-hour work week) under permissive temporary duty military orders and are not eligible for compensation from CrowdStrike during SkillBridge participation, but will continue to receive all military wages and benefits as defined by the Department of Defense.