Director of Legal Quality

Role Summary

Mission

Berry Law is a nationally recognized, Veteran-owned law firm committed to delivering the highest-quality veterans disability advocacy in the country. We believe that exceptional legal outcomes begin with exceptional legal standards — and that every appeal we file carries the weight of a Veteran's future. The Director of Legal Quality exists to ensure that weight is never taken lightly. If you are a meticulous legal thinker who finds purpose in elevating writing and holding advocacy to an uncompromising standard — this role was built for you. If you believe that great advocacy is built on precision, that every defect is an opportunity to improve, and that Veterans deserve nothing less than the best legal representation available — Berry Law is where you belong.

Role and Reporting Structure

Build and continuously improve Berry Law 's legal quality management system to ensure appeals submitted to the VA are legally accurate, factually supported, professionally written, strategically persuasive, and consistently reflect the firm's standards of excellence. The Director of Legal Quality is responsible for reporting defects, identifying systemic quality issues, improving attorney performance through writing skills training, and ensuring Berry Law produces the highest-quality veterans disability advocacy in the country. The Director of Legal Quality reports to the VA Commander and does not have any direct reports.

Conduct Quarterly

• legal writing workshops
• appellate advocacy training
• calibration exercises
• Quality Systems

Maintain

• QC Standards
• QC Scorecards
• Defect Database
• Writing Guides with Examples
• Approved Authority Library
• Template Library
• AI Prompt Library (FUTURE)
• Review and report on precedential cases and update the above as necessary
• Legal Writing Excellence

Ensure Berry Law writing is

• concise
• accurate
• persuasive
• professional
• easy to read
• strategically organized
• Defect Analysis

Every significant defect receives

• root cause
• corrective action
• owner
• deadline to fix (when feasible to fix)
• a report to VA Commander and assigned Platoon Leader
• Quality Analytics

Maintain dashboards showing

• defect rates
• recurring defects
• attorney trends
• department trends
• quality improvement over time
• Quality Audits

Conduct weekly audits of

appeals

appeal forms

Conduct monthly audits of

• templates
• AI output
• SOP compliance
• Authority

The Director of Legal Quality has authority to

Require Platoon Leader review before filing.

Place attorneys on enhanced QC review.

Update templates and checklists after consulting with VA Commander.

Recommend changes to training.

Escalate recurring quality issues to CEO.

Recommend attorney and case manager termination directly to the VA Commander.

• Quality Control Position Metrics
• Appeals audited
• Number / % of audited appeals not meeting quality standards
• Client legal quality complaints fielded, validated
• Awards
• Berry Law has been recognized nationally for both its workplace culture and rapid growth, including:
• 5000: One of America’s Fastest-Growing Private Companies (six consecutive years)
• Law Firm 500: One of the Fastest-Growing Law Firms in the Nation (five consecutive years)
• Best in Business: Recognized for Veteran Support
• US. Department of Labor HIRE Vets Medallion Award
• Secretary of Defense Pro Patria Award
• Military Times Best for Vets: Employers
• US. News & World Report Best Companies to Work For

Berry Law is an equal opportunity employer.

Responsibilities

Quality Assurance

Conduct independent quality reviews of randomly selected appeals

• Review all appeals from new attorneys for the first 15 days after they graduate from the training platoon.
• Ensure compliance with Berry Law 's Quality Standards.
• Prevent critical defects before filing.
• Quality Improvement
• Analyze every defect found during audits. Determine whether the root cause is:
• knowledge
• workflow
• template
• training
• AI
• supervision
• Report defect to the VA commander for corrective actions.
• Attorney Development

Requirements

• Licensed attorney
• 5+ years appellate or litigation experience
• Exceptional legal writing ability
• Extensive VA appellate experience
• Strong analytical skills
• Excellent judgment

Preferred

• Former appellate clerk
• Former law review editor
• Former legal writing professor
• Experience implementing quality management systems