Director - Client Growth Partner (Retail & CPG)

Role Summary

Mission

A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Requirements

Outcomes

Grow assigned portfolio by 15%+ YOY

• Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
• Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
• Procure public testimonials and references from the client(s) about the quality of Nagarro 's work.
• Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
• Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
• AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
• Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
• Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

We are seeking a client-focused professional who can drive strategic account growth while building strong executive relationships and identifying new opportunities within existing client portfolios. The role requires a strong ability to engage with senior stakeholders, understand client business priorities, and position digital, AI-enabled, and cloud-native solutions that deliver measurable business value. The ideal candidate will combine business acumen, relationship management, and collaboration with internal teams to expand client partnerships and support successful delivery outcomes.

About the Company

NAGARRO'S DIVERSITY COMMITMENT

To harness the power of innovation, Nagarro invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to our organization.

Nagarro is committed to the principles of Equal Employment Opportunity

EOE AA M/F/VET/DISABILITY

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!