Digital Workplace Tech Lead

Role Summary

Ready to be part of the Legal Tech revolution? 🚀

Our Recognition

DiliTrust has been leading Legal Tech innovations, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and "Tech at Work" labels every year since 2019.

You will lead a distributed Workplace IT function across France and the US, owning both operations and strategy for end-user IT.

This is not just a support role - you'll act as the go-to leader for Workplace IT, driving standards, mentoring, and shaping the evolution of the internal IT environment across multiple regions (Europe, NA, MEA), supporting approximatively 380 users and devices.

Contribute to the modernization of our technology stack and internal processes by leveraging AI-driven tools, practices and innovations.

Responsibilities

Lead the Workplace IT function

• Act as the primary owner of Workplace IT across regions
• Coordinate and mentor Level 1 support (internal or external)
• Set priorities, improve processes, and raise overall support quality
• Drive a user-first, high-performance IT culture

Run global IT operations

• Oversee end-user support and escalation management
• Own onboarding/offboarding workflows at scale
• Ensure consistent service delivery across all locations
• Manage vendors and local partners internationally

Own and scale the workplace stack

• Lead administration and evolution of:
• Identity & access management
• MDM / endpoint management
• SSO setup
• Security stack (AV, VPN, firewall)
• Collaboration tools
• Own IT asset lifecycle and governance

Drive projects & continuous improvement

• Lead tooling and infrastructure projects end-to-end
• AI ready: Automation of tasks using Copilot, Power Automate, and PowerShell
• Define architecture, documentation, and security standards
• Identify gaps, propose solutions, and implement improvements
• Bring structure, scalability, and long-term vision to Workplace IT

Requirements

Ideally, you have

• 5+ years in Workplace IT / Systems / Network roles, with leadership or ownership experience
• Ability to lead without a large team (hands-on + strategic)
• Strong decision-making skills and a sense of accountability
• Experience coordinating stakeholders across regions
• Excellent communication skills, able to align technical and business needs
• A proactive mindset: you anticipate problems rather than react to them

Languages

• Fluent English is mandatory

This is a core part of the role, not a “nice to have”:

• Daily collaboration with US-based team members
• Leading discussions, projects, and decisions in English
• Operating smoothly in a fully international environment
• French is required
• Spanish or Italian is a plus

Benefits

• Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Dubai, and Mexico) 🌍
• Our Telework Charter ensures the right balance between onsite and remote work
• Additional benefits: CSE, meal vouchers, profit-sharing bonus, and many more

About the Company

Vision

As a leading software-as-a-service (SaaS) provider, DiliTrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026.

Our Impact

From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. We proudly support 3,000 customers in more than 50 countries, with 80% of our clientele comprising listed companies in major markets such as Europe, North America, and the Middle East.

Additional Information

• Interview with Talent Acquisition (30 minutes)
• Hiring Manager interview (1 hour)
• CTO Interview (45 minutes)