Delivery Lead - Workforce Development

Role Summary

This is a remote position.

HELLO, WE'RE PEOPLE ROCKET!

A bit about us… People Rocket is a responsible design firm. We co-design with our clients to shape a better future. We use modern ways of working across industry, organizational, and geographic boundaries. Our approach creates independence for our clients by building their innovation capacity. We take an inclusive approach to innovation that values multidisciplinary collaboration and we source diverse perspectives, lived experiences, and expertise to create better solutions.

As an organization, we stand against systemic racism and oppression, and promote equity and belonging in our work and our working environment.

People Rocket is a global team of what we call ‘T-shaped’ people! T-shaped people come to People Rocket with a breadth of previous experiences and an in-depth knowledge of a specific domain or domains (i.e., marine biology, learning science, natural language processing, or communication design — just to name a few!). Our approach to hiring people with intentionally broad in-depth knowledge areas and with diverse professional/lived experiences allows us to unlock adaptive expertise and collective intelligence. It is what we believe makes our team the best it can be.

• A bit about what we do…we work with organizations to invent a better future, so they can:
• Take giant leapsforward on their most complex (and interesting) challenges
• Step backto see their work from a new, more generative place
• Challengetheir assumptions and redefine what impact means for them
• Take bold stepsthey might second-guess on their own
• Problem solvefrom a fresh and inclusive perspective

A bit about our job descriptions…you won’t see traditional requirements, on purpose. If, after reading this, you believe 20-50% of your experiences are relevant and you're excited about our work —perfect— we want to hear from you! Please know that People Rocket is an Equal Opportunity Employer, and does not discriminate against any employee or job applicant because of race or color, gender identity or expression, religion, ethnicity or national origin, sexuality, physical ability, neurodiversity, or age.

A Day in the Life of a Workforce Development Delivery Lead

Good morning! You grab a coffee and open your laptop. It’s Monday morning and you start your week by reviewing the projects you lead. One is advising a CHRO on her people strategy, and you spend the morning catching up on the latest workforce trends and journals. Your role not only requires the ability to manage C-suite relationships and complex projects, but also requires tapping into your existing expertise in learning theories, leadership development, workplace culture, and skills needed for the workforce of the future.

For a large workforce development nonprofit you’ll soon be running a workshop to explore their organizational goals and the tools and strategies that will help achieve them. You meet with your team and one designer shares the planned workshop flow, while another details their ideas for managing the stakeholders in the lead-up to the workshop. You ask questions to understand the opportunities and limitations of the project, while ensuring each team member is clear on what they need to do next to complete their tasks. You provide feedback and develop a plan to mitigate any issues that might arise.

After a lunch break, you sit back at your desk feeling refreshed. While you’ve been away, your team member in another timezone has shared the latest iteration of a curriculum for upskilling new employees at a venture-backed startup. As you give feedback on the learning activities, outcomes, and design, you are looking at it through the lenses of human-centeredness, innovation, and equity in both the process and products.

Before you log off, you jump on a quick call with another delivery lead to serve as a thought partner. Together, you consider the flow-on implications of a major change in their project. Lastly, you check the status of your projects, reviewing the timelines, project plans, and budgets. Considering everything you’ve learned in your meetings today, you make changes as needed.

ADelivery Lead- Workforce Developmentat People Rocket

• Is knowledgeable about the latest research and trends in Workforce Development
• Has experience delivering high-quality, complex projects, and knows about or is interested in design
• Reviews, foresees, and manages risks and issues related to project delivery, escalating appropriately
• Manages budgets, timelines, staffing, and project plans
• Brings experience motivating, managing, and driving teams towards success

Is responsible for client management, working in partnership with the design team, stepping in when needed to manage communications, problem solve, and ensure the project is on track for success

Facilitates workshops with C-suite members or Board members

Sees and communicates opportunities for our team to support current or future clients