Data Knowledge System Research Scientist Graduate (Data Platform-Global Live) - 2027 Start (PhD)

Role Summary

Topic Introduction

This project focuses on building a unified knowledge system for the era of large language models. It aims to enable LLMs to efficiently access and understand both structured and unstructured enterprise data, including data warehouses, documents, logs, and real-time information. By integrating Retrieval-Augmented Generation (RAG), knowledge graphs, and agent capabilities, the project seeks to develop an intelligent system that supports querying, reasoning, and execution across key business scenarios such as analytics, decision-making, and automation.

Challenges

Deploying LLMs in enterprise scenarios presents several challenges. Heterogeneous data sources are fragmented and lack a unified modeling and access framework. Knowledge updates are often delayed, making it difficult to meet real-time requirements. In addition, LLMs may produce hallucinations due to weak grounding, requiring reliable citation and verification mechanisms. Balancing performance, cost, and latency, while designing a scalable and extensible knowledge integration and orchestration framework, remains a core challenge.

Value

This project provides foundational infrastructure for scaling LLM applications in enterprise environments, significantly improving output accuracy, interpretability, and business usability. By establishing a unified knowledge operation layer, it helps consolidate core data assets and build sustainable competitive advantages. It also accelerates the evolution of AI from conversational tools to data-driven decision agents, laying the groundwork for next-generation data + AI platforms.

Responsibilities

The Data Platform Global Live team is dedicated to empowering the growth of TikTok LIVE business through big data. We support our businesses in achieving their missions by building high quality real-time and offline data warehouses, creating various forms of efficient and data-friendly data assets, and exploring and implementing business oriented data solutions. We provide stable and reliable data capabilities for daily operations, analyses, decision-making of TikTok LIVE features, in addition to robust data support to enhance live performance for streamers.

• We are looking for talented individuals to join our team in 2027. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at our Company.
• Successful candidates must be able to commit to an onboarding date by end of year 2027. Please state your availability and graduation date clearly in your resume.
• We are building a next-generation enterprise knowledge system for the LLM era.
• Our goal is to enable large language models to understand, access, and operate on enterprise data, including data warehouses, documents, logs, and real-time streams.
• This role focuses on designing and researching a unified knowledge layer that supports query, reasoning, and execution, integrating RAG, knowledge graphs, and agent-based systems.
• You will work at the intersection of data infrastructure, AI systems, and knowledge modeling, and help define how AI interacts with enterprise data.
• Research and design unified knowledge representations for enterprise data
• Explore and build RAG-based knowledge systems with high accuracy and low latency
• Develop ontology / semantic layers to bridge data and LLM understanding
• Design knowledge ingestion and update mechanisms (batch + real-time)
• Improve LLM grounding, traceability, and reliability
• Explore agent-based reasoning and execution frameworks
• Prototype and validate new ideas, and bring them into production systems

Requirements

• Individuals who are completing or have recently completed a PhD in Software Development, Computer Science, Computer Engineering, or a related technical discipline.
• Strong programming skills in Python / Java / Scala
• Solid understanding of data systems, data modeling, or distributed systems
• Experience in at least one of the following:
• Data engineering/backend systems
• Machine learning/LLM systems
• Strong problem-solving skills and curiosity about new technologies

Preferred Qualifications

• Experience with LLM, RAG, or vector databases
• Knowledge of knowledge graphs or ontology modeling
• Experience with real-time data processing (Flink, Kafka, etc.)
• Understanding of AI agents or workflow orchestration
• Experience building data platforms or knowledge systems

Job Information

[For Pay Transparency] Compensation Description (annually)

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.

Additional Information

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.