Data Center service Category Commercial Manager

Role Summary

To support TikTok's rapid growth and manage massive platform content, the infrastructure team is building hyper-scale data centers globally that host hundreds of thousands of servers. This role is responsible for end-to-end procurement across data center construction, delivery, and operations-including Fit-out, Cabling, and service contracts, to enable high-standard delivery and operational excellence in EMEA. You will partner with Strategy, Engineering, Operations, Capacity Planning, and Global Supply Chain teams to develop impactful procurement solutions that drive strategic business outcomes.

Responsibilities

• Partner with cross-functional teams to understand business needs, engage and onboard qualified suppliers, and drive the end-to-end procurement process-including sourcing, negotiation, contract execution, milestone monitoring, and supplier performance management.
• Leverage deep knowledge of the data center ecosystem to engage and contract with major providers and solution vendors across the region.
• Deliver comprehensive procurement solutions and practices, including portfolio management, total cost analysis, risk assessment, and overall procurement governance to internal and external stakeholders.
• Build constructive, sustainable partnerships with key business stakeholders and develop category intelligence to stay ahead of market and technology trends.
• Manage supplier portfolios and develop long-term procurement strategies aligned with business growth and infrastructure demands.

Requirements

• Bachelor's degree in Engineering, Business, Supply Chain, Finance, or a related discipline.
• 5+ years of relevant professional experience in procurement, supply chain management, construction, or data center operations.
• Proven experience managing end-to-end procurement cycles, including supplier engagement, contract negotiation, and performance monitoring.
• Strong analytical and problem-solving skills, with the ability to conduct cost analysis and risk assessment.
• Excellent communication and stakeholder management capabilities, with demonstrated experience interpreting business needs and collaborating across functions.
• Solid organizational and project management skills, with a track record of leading complex initiatives to successful and timely completion.

Preferred Qualifications

• Master's degree or MBA.
• In-depth knowledge of data center solutions, including construction, Fit-out, cabling, and related infrastructure services.
• Familiarity with the EMEA data center market and regional supplier landscape.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.