Data Center Critical Facilities Engineer IV

Role Summary

The Critical Facilities Engineer IV plays a key role in maintaining the reliability, safety, and efficiency of mission-critical data center infrastructure. This role is responsible for executing a range of operational, maintenance, and incident response activities across facility systems, applying sound technical judgment and a strong understanding of standard operating procedures. The engineer works with a high level of independence while collaborating with cross-functional teams to ensure continuous data center operations.

Responsibilities

Facility / Infrastructure Maintenance

• Perform preventive and corrective maintenance on facility systems to support reliable and continuous operations.
• Execute repairs, installations, inspections, and maintenance activities across electrical, mechanical, and facility infrastructure systems.
• Monitor the Building Monitoring System (BMS) and respond to alarms, performing analysis and taking corrective actions in line with established procedures.
• Operate and maintain plumbing, fire suppression, and life-safety systems to ensure compliance with operational and safety standards.
• Support the operation of critical infrastructure, escalating complex or high-risk tasks to senior engineers when required.
• Carry out daily operational tasks independently while receiving guidance for new or more complex assignments.

Vendor Support

• Support vendor activities by coordinating access, reviewing work plans, and monitoring execution of maintenance tasks.
• Participate in the work approval process, including pre-work briefings, oversight of ongoing work, and validation of completed activities.
• Ensure all vendor work is completed in accordance with site procedures, safety standards, and compliance requirements.
• Collaborate with vendors to maintain accurate technical documentation, drawings, and asset records.

Site Administration & Incident Support

• Prepare and maintain site documentation, including Maintenance Operation Protocols (MOPs), work permits, and operational records.
• Identify Single Points of Failure (SPOFs) and recommend actions to improve system reliability and resilience.
• Respond to on-site incidents, including equipment failures and operational disruptions, following established incident management procedures.
• Support site compliance and operational administration by applying a strong understanding of policies and procedures.

Work Orders & Additional Projects

• Complete operational work orders and support system installations related to facility infrastructure.
• Perform troubleshooting and maintenance of auxiliary systems and supporting equipment to minimize downtime.
• Implement approved changes to mechanical, electrical, and specialized systems.
• Participate in infrastructure upgrades, maintenance programs, and site improvement projects.

Collaboration

• Work closely with cross-functional teams to resolve operational issues and support site activities.
• Provide guidance and support to junior team members on maintenance practices and operational procedures.
• Communicate inventory requirements and support the management of spare parts and critical equipment.
• Contribute to identifying and recommending infrastructure improvements based on operational insights.

Requirements

Education & Experience

• Diploma in Engineering (Electrical, Mechanical, Building Services, or related discipline) or equivalent practical experience.
• Typically 3-5 years of relevant experience in critical facilities, data center operations, or a comparable technical environment.

Preferred Skills & Experience

• Experience with data center infrastructure, including electrical and mechanical systems.
• Familiarity with Building Management Systems (BMS) and facility monitoring tools.
• Strong troubleshooting and problem-solving skills in a technical environment.
• Ability to follow structured processes while applying sound judgment in dynamic situations.

Work Requirements

• Ability to perform hands-on tasks, including work at height or in confined or tight spaces.
• Ability to work shift-based schedules, including nights, weekends, and public holidays, to support 24x7 data center operations.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

• We use artificial intelligence in our hiring process. Learn more here.
• This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

About the Company

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.