Customer Services Project Intern (GBS) - 2026 Start (BS/MS)

Customer Services Project Intern (GBS) - 2026 Start (BS/MS) at TikTok in Paris, France.

Responsibilities

The FR Service team is responsible for educating, inspiring, and building long-term relationships with key clients across the Entertainment, Travel, FinServ, and Education/Government industries in France. In this role, you will be fully integrated into the team and supported through a structured internship program, including a dedicated 1:1 mentor, exposure to TikTok's business operations, and opportunities for both personal and professional development.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

• Supporting Client Solutions Managers on strategic projects across the Entertainment, Travel, FinServ, and Education/Government industries in France
• Contributing to measurement initiatives, including Brand Lift Studies (BLS) setup, reporting, and learning agenda development
• Assisting with weekly campaign follow-ups, performance analysis, and optimization recommendations
• Supporting client education initiatives, particularly around Ad Policy and platform best practices
• Conducting industry-specific and thematic trend research on TikTok to identify relevant insights and opportunities for clients
• Creating, improving, and maintaining client-facing presentation templates and internal deck frameworks

Requirements

• Currently in your penultimate year pursuing a bachelors degree, or in your final year going on to study a Masters, graduating in 2026.
• Must be available to start immediately in Paris for 6 months minimum.
• English professional proficiency is required, as well as proficiency in French for ongoing collaboration with the team.
• Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas.

Preferred Qualifications

• Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields is a plus
• Studying an Advertising and Public Relations, Marketing, or Communication degree
• Autonomous spirit, data-driven, and results-oriented.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.