Customer Service Rep(06081) - 21 Church St.

Role Summary

• CSR - Insider Position Description
• Department: Store Operations
• Job Title: CSR - Insider
• FLSA Classification: Non-Exempt
• Reports To: General Manager
• Regional Operations Manager – secondary report
• Direct Reports: N/A
• Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.

There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.

Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

Responsibilities

Pizza Maker responsibilities

• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• Taking customer orders and up selling
• General cleaning & organization duties

CSR responsibilities

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Up selling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough.

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store.

Requirements

Minimum requirements and expectations

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

• An EXCEPTIONAL and POSITIVE attitude
• You must be 16 years of age or older.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

Benefits

Perks of the job

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's in-store staff enjoy

• Greater variety
• Smaller teams, make friends easier
• Flexible hours
• Fast career progression
• Training opportunities & rewards

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!