Customer Service Rep(02966)

Role Summary

Join our dynamic team as a Customer Service Representative in Nyack, United States! We're looking for a friendly and professional individual to be the face of our company and provide exceptional service to our valued customers.

• Respond to customer inquiries and concerns via phone, email, and in-person interactions
• Process customer orders, returns, and exchanges efficiently and accurately
• Maintain up-to-date knowledge of products, services, and company policies
• Collaborate with team members to ensure smooth operations and customer satisfaction
• Identify and escalate complex issues to appropriate departments when necessary
• Maintain accurate records of customer interactions and transactions
• Assist in maintaining a clean and organized work environment
• Participate in ongoing training and development programs to enhance customer service skills

Requirements

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in basic computer applications and data entry
• Ability to multitask and work efficiently in a fast-paced environment
• Friendly and empathetic demeanor with a customer-focused mindset
• Team player with a positive attitude and willingness to collaborate
• Resilience and ability to remain calm under pressure
• High school diploma or equivalent (preferred)
• Previous customer service experience is a plus, but not required

Benefits

All your information will be kept confidential according to EEO guidelines.

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!