Customer Service Rep(02964) - 147 E Bethalto

Role Summary

We are seeking a dedicated Customer Service Representative to join our team in Bethalto, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls professionally and efficiently
• Take accurate customer orders and input them into our system
• Process cash transactions and handle payments securely
• Provide exceptional customer service, addressing inquiries and resolving issues
• Collaborate with team members to ensure timely order fulfillment
• Maintain a clean and organized work environment
• Assist with various tasks as needed, including food preparation and packaging
• Lift and move items weighing up to 25 lbs. when required
• Adapt to changing priorities and maintain flexibility in work schedule
• Contribute to a positive team atmosphere and uphold company values

Requirements

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and professional demeanor
• Ability to multitask efficiently in a fast-paced environment
• Basic computer proficiency for order entry and processing
• Cash handling experience and basic math skills
• Flexibility to work weekends, holidays, and various shifts as needed

Physical ability to stand for extended periods and lift up to 25 lbs.

• Strong attention to detail and accuracy in order taking and processing
• Ability to remain calm and composed under pressure
• Team player with a positive attitude and willingness to learn
• High school diploma or equivalent preferred
• Previous customer service experience is a plus
• Knowledge of the food service industry is beneficial but not required

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!