Customer Service Rep(02935) - 9785 Hayden Dr.

Role Summary

We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls promptly and professionally
• Take accurate food orders and input them into our ordering system
• Process cash and card transactions efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues
• Assist in pizza preparation as needed
• Maintain a clean and organized work environment
• Collaborate with team members to ensure timely order fulfillment
• Handle multiple tasks simultaneously during busy periods

Lift and move items weighing up to 25 lbs.

Adhere to all company policies and food safety regulations

Requirements

• Excellent phone communication and customer service skills
• Ability to take accurate orders and handle cash transactions
• Basic computer skills and familiarity with point-of-sale systems
• Strong multitasking abilities and efficiency in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays

Physical ability to stand for extended periods and lift up to 25 lbs.

• Positive attitude and team-oriented mindset
• Attention to detail and ability to follow directions precisely
• Stress management skills and ability to remain calm under pressure
• Food handling certification (preferred, or willingness to obtain)
• High school diploma or equivalent (preferred)
• Previous customer service experience is a plus, but not required

Benefits

All your information will be kept confidential according to EEO guidelines.

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!