Customer Service Rep(02840) - 544 W Jefferson St

Role Summary

We're looking for a friendly and efficient Customer Service Representative to join our team at our Springfield location (544 W Jefferson St). As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while managing various aspects of our pizza restaurant operations.

• Answer incoming phone calls professionally and take customer orders accurately
• Prepare high-quality pizzas and other menu items according to company standards
• Process cash and card transactions efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth restaurant operations
• Handle multiple tasks simultaneously during busy periods
• Assist with additional duties as assigned by management

Requirements

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Proficiency in taking phone orders and handling customer inquiries
• Basic math skills for processing transactions and handling cash
• Ability to multitask and work efficiently in a fast-paced environment
• Physical capability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Team player with a willingness to assist colleagues and contribute to a positive work atmosphere
• Attention to detail in food preparation and order accuracy
• Basic computer skills for operating point-of-sale systems
• Ability to follow directions and adhere to company policies and procedures
• Strong time management and organizational skills
• Stress management abilities to maintain composure during busy periods
• Food handling experience is a plus, but not required (training will be provided)

Benefits

All your information will be kept confidential according to EEO guidelines.

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!