Customer Service Rep (01424) - 816 Eastern Pkwy

Role Summary

Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.

• Answer incoming phone calls and take customer orders accurately
• Process cash and credit card transactions efficiently
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work area
• Provide outstanding customer service, ensuring customer satisfaction
• Collaborate with team members to meet order deadlines and quality standards
• Assist with various cleaning tasks to uphold store cleanliness
• Handle customer inquiries and resolve issues professionally
• Adapt to changing priorities and maintain flexibility in work schedule
• Contribute to a positive work environment through teamwork and communication

Requirements

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in handling phone calls
• Basic math skills for processing transactions accurately
• Ability to follow directions and adhere to company procedures
• Physical capability to lift up to 25 lbs
• Multitasking skills to manage various responsibilities simultaneously
• Team player attitude with a willingness to collaborate
• Attention to detail in order preparation and customer interactions
• Flexibility to work weekends, holidays, and varying shifts as needed
• Positive attitude and easy-going personality
• Ability to work in a fast-paced environment
• Food service experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Benefits

All your information will be kept confidential according to EEO guidelines.

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!