Customer Service Representative

Role Summary

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.

Responsibilities

• Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
• Accurately enter and process customer orders using our point-of-sale (POS) system.
• Handle cash and credit card transactions, including accurately counting change.
• Help resolve customer complaints and issues effectively and with a smile.
• Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
• Prepare food items according to Domino's quality standards.
• Collaborate with team members to ensure all tasks are completed efficiently.

Requirements

• Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
• Math skills: The ability to perform basic math and accurately handle monetary transactions.
• Team player: Punctual, reliable, and willing to work as part of a team.
• Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.

Benefits

Flexible schedule: Part-time and full-time hours are available.

Competitive wages

• Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
• Supportive team: Work alongside a great team and have fun while getting the job done.
• Employee discounts

About the Company

Welcome to Mile High Pizza Company doing business as Domino's ! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?

Are you worried about the price of gas?

Don't be! We have company vehicles that you can drive!

Come join a great team , with flexible scheduling and fun , where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.

We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!