Creator Operations Lead - TikTok Local Services

Creator Operations Lead - TikTok Local Services at TikTok in Los Angeles, CA.

Responsibilities

1. Oversee local services (e.g. Food, Travel, lifestyle) creator onboarding, incubation, and operational workflows to enhance content production efficiency.
2. Develop and implement strategies to drive creator growth, engagement, and monetization opportunities
3. Manage partnerships, performance analytics, and platform compliance to optimize creator success.
4. Collaborate with cross-functional teams to streamline operations and scale creator programs effectively.
5. Act as a strategic leader for the team, overseeing team members' performance, driving critical business decisions, and shaping the long-term direction of creator operations.

Requirements

• Bachelor's degree or above, more than 5 years of operation-related work experience, and experience in creator economy / operations preferred.
• Good communication and coordination skills and strong empathy, master the operation methodology of creators and KOL.
• Experience managing team.
• Highly analytical mindset with a strong understanding of performance metrics.

Preferred Qualifications

• Preferred experience working as part of a global or international team.

Job Information

[For Pay Transparency] Compensation Description (annually)

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About the Company

With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Additional Information

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.