Creative Ecosystem Operation Manager - Monetization Product Creative

Creative Ecosystem Operation Manager - Monetization Product Creative at TikTok in Singapore.

Responsibilities

Creativity is the soul of advertising. ByteDance's Creative Product Operations Team develops world-leading technical solutions for the creation, interpretation, and optimization of ad creativity. Our mission is to empower and inspire advertisers, creators, and third-party participants within the ecosystem, delivering the most engaging creative experiences to end users.

We are user-oriented and committed to technological excellence. Our goal is to drive and lead technological innovation in the ad tech and creative industry, providing product power and value to our clients, creators, and the entire ecosystem.

Our team is built on the foundation of the creative ecosystem, offering comprehensive creative capabilities to global clients. We are seeking experienced operations professionals responsible for overseeing the overall creative needs of our APAC clients. From material services to influencer content, from insights to production and marketing, they ensure the creative team's contribution to clients' business growth.

1. Responsible for the planning and implementation of bilateral cooperation operations for the creative and content service ecosystem. Develop and execute different operational plans based on the segmentation of creator agencies, creators, and users. Build tiering and task systems to enhance the scale of supply and demand, activity levels, and order volume on the platform, ensuring a sustainable ecosystem.
2. Ensure the smooth rollout of new product features to agencies and creators through structured GTM plan and improve the effectiveness of materials and content through training programs for agencies and creators.
3. Collaborate with various business units to manage the introduction and retention of supply and demand. Enhance platform retention, conversion, and payment metrics through various operational methods. Improve the lifecycle of creators and agencies by monitoring usage rates and driving optimizations.
4. Coordinate internal company resources to develop new cooperation models. Complete product documentation, functionality development, and follow up on data analysis. Understand market information and competitor dynamics to optimize related product features.
5. Manage and analyze data related to supply and demand. Build and refine data systems based on business objectives, and guide project decisions through data analysis.

Requirements

1. 3-5 years of experience in influencer marketing, brand marketing or related operations in advertising/ brand marketing/ creative agency, preferably with APAC regional exposure.
2. Strong communication and coordination skills, problem-solving abilities, project management skills, and data analysis capabilities. Able to quickly grasp core information and key points, identify risks and issues, and drive stakeholders to resolve problems and achieve goals.
3. Strong learning ability, self-motivation, adaptability, and a global perspective. Capable of seamless communication with global organizations, achieving consensus, and promoting cooperation.
4. Good English communication skills, preferably using English as the working language.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.